Sales And Marketing Specialist

Company Description Engozi Safaris Uganda is a private travel company based in Fort Portal, Uganda’s “Tourism City,” specializing in custom-made safaris and holidays across Uganda and East Africa. The team leverages deep regional knowledge and expertise in local tourism attractions to design unique, authentic safari experiences for diverse travelers. Whether guests seek a first African wildlife safari, a memorable adventure, a distinctive honeymoon, or another special occasion, Engozi Safaris delivers personalized itineraries tailored to different budgets. The company focuses on creating exceptional, beyond-the-ordinary travel experiences while maintaining high standards of service and professionalism.
Role Description This is a full-time, on-site Sales and Marketing Specialist role based in Fort Portal, Uganda. The specialist will identify and pursue new sales opportunities, respond to inquiries, and convert leads into confirmed bookings for safaris and holiday packages. Daily tasks include developing and implementing marketing campaigns, managing social media and online presence, and supporting promotional activities with tour operators, hotels, and other partners. The role involves providing excellent customer service, preparing customized proposals and itineraries, and maintaining accurate records of client interactions, sales activities, and performance metrics. The specialist will also collaborate with the wider team to refine product offerings, participate in training on destinations and company services, and represent Engozi Safaris at events and customer meetings.
Qualifications

• Candidates should possess strong Communication and Customer Service skills, including clear written and spoken English and the ability to build trust with diverse clients.
• Candidates should possess proven Sales skills, with experience in lead generation, negotiation, and closing deals in tourism or related service industries.
• Candidates should possess Sales Management and Training skills, including the ability to track performance, support team development, and contribute to sales strategies.
• Additional beneficial qualifications include familiarity with digital marketing tools, social media management, and basic content creation for promotional materials.
• A diploma or degree in Tourism, Business, Marketing, or a related field is preferred, along with knowledge of Ugandan and East African tourism products.
• Ability to work on-site in Fort Portal, handle multiple tasks, and maintain high levels of integrity and professionalism when dealing with clients and partners.

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