Regional Manager at Prediction Learning Associates Ltd

Job Description

Our client exists to serve and empower people to build brighter futures together. They will transform the Microfinance industry by pursuing excellence in all they do. Transformation isn’t easy; but they are committed to excellence by going to client’s homes when they need extra help, creating new products with the latest software to meet their client’s needs, and building an ambitious culture of consistency and positivity.

Overall Job Purpose:
The Regional Manager will support the organisation by providing operational support at the Regional level, in liaison with the Operations Manager.

Job Location: Kenya/Zambia/Uganda

Day-to-Day Duties and Responsibilities:
• Develop and implement the regional strategic plans in line with the company objectives:
• Provide regional analytical data to the Operations manager relative to financial activities based on strategic and operational plans.
• Prepare annual work plans, reviewed semi-annually or quarterly, with the Operations Manager.
• Plan and ensure an adequate number of staff to fulfil strategic and operational objectives of the regional office.
• Hold branch managers accountable for their supervisory teams’ budgets or expenditures.
• Enhance compliance with policies and procedures.
• Ensure risk mitigation measures are implemented to control identified risks.
• Plan and monitor the implementation of the loan disbursement processes as per set disbursement standards mainly focusing on quick service delivery and efficiency while ensuring proper loan documentation standards.
• Plan and monitor the implementation of the savings performance indicators in the branches under his/her supervision.
• Plan and Monitor loan portfolio growth, quality and outreach as per regional targets.
• Identify, Assess, Monitor, and Respond to customer concerns.
• Monitor Alternate Business Channels
• Regularly monitor implementation of compliance recommendations and standards in all areas of business operations in Branches supervised.
• Ensure risk mitigation controls as recommended by the Board are implemented in the branches under your supervision.
• Conduct other administrative roles with regard to operational activities as per set administrative policies and procedures.
• Compile, analyse, and provide weekly, monthly, and quarterly regional performance reports to management as per regional reporting requirements.
• A well-developed ability to manage and motivate staff.
• High analytical and problem-solving skills.
• Excellent people manager with good team-building skills and the ability to manage and develop teams.

Skills/Qualifications:
• Master’s degree in a business-related field preferred.
• At least six years of experience in the microfinance industry is required.
• Excellent management and supervisory skills.
• Excellent analytical and organizational skills.
• Excellent written and verbal communication skills
• Good Microsoft Office Skills and Ability
• Strong analytical and problem-solving skills
• Highest levels of integrity.