Quality Control Liaison Officer (Site Medical Representative) at True North Consult Ltd
True North Consult Ltd
Research, Teaching & Training
Job Summary
Job Description/Requirements
Job Description
Key Purpose
To use various analytical strategies to ensure that the contractor delivers quality health care as per company expectations.
Responsibilities:
• Support SMO to ensure that clinic operations are ongoing as per company expectations
• Perform routine audits on various medical services on site as per company general specifications for medical
• Conduct patient surveys to ensure that gauge and monitor patient satisfaction with services provided
• Participate and conduct monthly stock taking processes to determine clinic inventory and submit report to SMO and CMO in Medical department
• Organize and conduct trainings on company HMIS system to ensure site medical teams are well conversant with it
• Submit weekly and monthly statistics information regarding health information
• activities
• Conduct and participate in community health activities planned by company for site
• Participate in morning toolbox, HSE and other site related meetings as the site medical representative on behalf of SMO/CMO
• To support site medical teams in escalating medical care and medevac for site medical teams, ensuring that CVT medical team and site RSES/RSESD are appropriately well appraised as per protocol
Person Specification
Qualification:
• Registered Nurse with a Bachelor’s degree
Experience:
• Proven knowledge in healthcare administration and health facility operations
• Experience in quality assurance, quality improvement and control systems and processes in a large medical facility
• Experience in supply chain processes is an added advantage
• Ability to work independently in a remote site setting
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