Quality Assurance Officer
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New
Job summary
Oversee laboratory quality systems, audits, compliance, and documentation; implement QA/QC procedures, train staff, monitor performance, manage reports and accreditation, ensure accurate testing, and support administrative and quality improvement functions.
Min Qualification:
Bachelors
Experience Level:
Mid level
Experience Length:
3 years
Job descriptions & requirements
DUTY STATION : Lifelink Hospital, Lifelink Medical Centre
DEPARTMENT: Laboratory
POSITION : Laboratory Quality Assurance Officer
REPORTS TO : Deputy Clinical Coordinator
JOB REQUIREMENTS
- A Bachelor’s degree in Bio Medical Laboratory Technology or equivalent from a recognized institution with certificate/equivalent in Quality assurance.
- 3 years working experience as a Laboratory Technologist and at least 1 year experience working as a Laboratory quality officer.
- Registration certificate from the Allied Health Professionals’ Council.
CORE COMPETENCIES
- Excellent Verbal and Written Skills, and be able to use basic computer software (Word and Excel). Extensive Laboratory medical knowledge, and be able to use specialized medical equipment and computer software.
- Excellent organizational skills required.
- Ability to perform well under pressure and possess physical stamina
- Excellent communication and interpersonal skills using the teamwork concept with fellow staff
- Careful and analytical approach to work.
- Sympathetic, supportive, and professional approach to patients.
- Able to prioritize and learn independently.
- Detail-oriented
SPECIFIC JOB RESPONSIBILITIES
MAIN RESPONSIBILITY:
- To coordinate the day-to-day laboratory operations and activities of all the Quality Systems within the Laboratory.
- Maintain the Laboratory’s Quality System
- Update, revise, and maintain the Laboratory’s Quality Assurance Manual, Standard Operating Procedures, and other quality documents.
- Perform internal audits of the Laboratory, including both technical and quality systems audits.
- Perform and document corrective action, including follow-up monitoring to gauge the effectiveness of the corrective action.
- To effectively train co-workers in laboratory-related Quality Control aspects.
- To efficiently and accurately prepare comprehensive, complex quality reports.
- Monitor the quality.
- Perform analytical tests in the laboratory and immediately report any problems with tests, equipment, or results to the Head of Laboratory.
- Follow all Quality Assurance/Quality Control procedures as Laboratory Quality Assurance Manual.
- Assist with laboratory administrative duties.
- Perform laboratory administrative duties by receiving samples from customers as needed, calculating and recording analytical results in the appropriate log book, documenting QA/QC requirements, and generating control charts.
- Assist Head of Laboratory with administrative duties as necessary, including but not limited to the following:
- Generating and/or reviewing analytical reports
- Performing quality assurance protocols on lab supplies and reagents as needed
- Monitoring turnaround times
- Promoting quality achievement and performance improvement throughout the Laboratory.
- Effectively interact with laboratory personnel and other stakeholders to ensure all quality requirements are addressed and maintained.
- Ensure compliance with the Ministry of health and international standards and Allied Health.
- Ensure tests and procedures are properly understood, carried out, and evaluated. Any modifications to these will need to be investigated and assessed before activation.
- Supervise technical staff in carrying out tests and checks.
- Write technical and management systems reports.
- Obtain lab certifications and complete QA/QC assignments.
- Manage and maintain the laboratory’s quality audits.
- Formulate, manage the development and implementation of goals, objectives, policies, procedures, and systems for QA/QC.
- Agree on standards and establish clearly defined quality methods for staff to apply.
- Define quality procedures in conjunction with operating staff.
- Set up and maintain controls and documentation procedures.
- Ensure the execution of root cause analysis and creation of the relevant corrective action documentation addressing any discrepant situations.
- Manages preparation for and logistics of onsite accreditation surveys for the laboratory.
- Utilizes information regarding patient safety, accreditation, clinical risk management, patient experience, and clinical outcomes to address clinical quality concerns
- Identify relevant quality-related training needs and deliver the training.
- Collect and analyze performance data and charts against defined parameters.
- Organize and manage the internal and external quality assurance programs in close cooperation with the Laboratory in charge and the Clinical coordinator.
How to Apply:
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