Principal Technical Advisor- Hospital Management (PTA-HM)-QI) at Trust AIC Foundation (TAF)

Job Description

The PTA-HM will be responsible for planning, organizing, directing, controlling, and coordinating the activities of the hospital. S/he ensures the effective and efficient delivery of high-quality medical services and is also responsible to supervise, lead and motivate hospital staff. Coordinate and supervise the work and activities of doctors, Specialists, Service providers, midwives, nurses, and other technical and non-technical staff of the hospital.

Key Responsibilities:
Strategy and Planning:
• Contributes towards MSUG’s strategy and future Programme direction of the hospital to achieve sustainability and increasing access to maternal and child health services including family planning and other SRH services.
• Responsible for the weekly, monthly, quarterly, and annual performance reviews of the hospital.
• Leads on annual business development plans, (service target setting and activity planning for the hospital)
• Prepares the Quality Assurance annual plan for the hospital including targets and when approved, ensures implementation. Team Leadership and communication
• Provides overall leadership and direction to the Hospital team, ensuring the achievement of MSUG’s mission and strategic objectives as well as targets of the hospital.
• Sets up effective communication system within the hospital and other organization’s units, technical and operational teams.
• Coordinates with Support Office quality, training teams, monitors, and evaluates clinical services provided by the medical team to maintain service quality at the highest level.
• Motivates, coaches, trains, and continuously sets and reviews performance targets for the direct report team.
• Ensures all human resource issues for the hospital team are handled in accordance with MSUG human resource manual and procedures.
• Assesses medical staff and other hospital staffs training needs and arranges training programs in consultation with the Head People and Culture.
• Conducts annual performance appraisals for the hospital team.
• Relations and Partnership Management
• Liaises, as appropriate with government and non-governmental agencies to promote MSUG’s interests and strengthen partnerships with these different agencies
• Ensures that the hospital team maintains efficient delivery of client care and confidentiality in accordance with MSUG professional code of conduct.
• Ensures that client cards and other records are up-to-date, orderly, properly filed and readily retrievable for reference
• Timely reporting of incidents that could happen in the hospital in accordance with MSI Incidence guidelines.
• Resource Management
• Manages forecasting and ordering of medical and other supplies, and their receipt, storage, issuance, and regular replenishment by pre-establishing re-order levels.
• Ensures that all daily income is banked in accordance with organization’s financial policy
• Performs other administrative duties essential for the day-to-day running of the hospital.
• Identifies, proposes and when approved implements improved Hospital management system designed for the enhancement of the provision of client quality care and sustainability.
• Ensures that all financial transactions of the hospital are in line with the MSUG’s Financial policies and procedures
• Produces periodic performance reports including service costs and expenses of the hospital, petty cash reports.
• Problem Solving and Decision Making
• Strong problem identification and resolution skills
• Utilizes available policies for objective decision making across all performance deliverables of the hospital within his/her mandate.
• Undertakes any other relevant duties that may be assigned to her/him

Skills & Experience
• Sound business development and planning skills
• Understanding the issues surrounding provision of MCH and reproductive health care services
• Understanding major government policies and legislations in health
• Strong technical skill in business and client Care skills
• Strong people development, leadership, and organizational skills
• Good interpersonal/communication (both oral and written) and time management skills.
• Qualifications and Training (essential/desirable)
• Strong background and prior experience/ exposure to health business management. (Essential)
• BA/ BSc in Health or Business.
• MPH/ MBA is an added advantage (desirable)

Experience
• Five years of relevant hospital management experience