Monitoring, Evaluation, and Quality Improvement Manager

Location: Malawi

Organizational Profile:

Partners In Health (PIH) is an international health organization relentlessly committed to improving the health of the poor and marginalized.

PIH partners with local governments to build local capacity and works closely with impoverished communities to deliver high-quality health care, address the root causes of illness, train providers, advance research, and advocate for global policy change.

PIH currently has implementation programs in Haiti, Rwanda, Lesotho, Liberia, Malawi, Peru, Mexico, Russia, Sierra Leone and Navajo Nation.

Through our partnership with Harvard Medical School and the Brigham and Women’s Hospital, we support a wide range of programs in dozens of other countries around the world.

Responsibilities:
Under the direct supervision of the Director of Monitoring, Evaluation and Quality Improvement (MEQ), and as guided by the PIH Boston MEQ team, the MEQ Manager’s key responsibilities will include:

• Assisting the director of MEQ in preparing and tracking performance/expenditure against the annual MEQ work plan and budget.
  
• Creating and implementing robust monitoring, evaluation, and quality improvement systems, in coordination with relevant MOH/PIH managers and coordinators.
  
• Supporting MEQ research and grant responsibilities, including protocol/proposal development, implementation and reporting.
  
• Representing the MEQ team at APZU management meetings and at local/national meetings.
  
• Ensuring high-quality data and timely results dissemination from MEQ activities, which will include drafting reports, abstracts, posters, manuscripts and presentations. The MEQ manager may need to work outside normal business hours to meet deadlines.
  
• Working closely with MEQ Director and HMIS Officer to improve HMIS reporting and data use.
  
• Ensuring confidentiality of clients is respected and protected at all times.
  
• Performing any other duties requested by the M&E director.
  
• Maintaining a thorough understanding of PIH’s mission, strategy and approach to addressing health issues in settings of poverty, and serve as an advocate for its work both within the organization and externally.
  

Qualifications:

• Candidates with an MPH or MSc Public Health are strongly preferred.
• Bachelors Degree, together with course work in epidemiology, statistics and qualitative research methods, is required.
  
• At least three years of direct management experience required.
  
• At least three years of MEQ experience in the health sector required, with some experience in designing and conducting impact evaluations
  
• Proven ability to manage budgets, achieve results, ensure quality, and build teams and capacity.
  
• Strong computer skills required, including proficiency in Microsoft Office Suite (Excel, Word, Access and PowerPoint) and statistical software.
• Proficiency in NVivo will be an advantage.
  
• Ideal candidate will have teaching experience, particularly in hosting trainings/skill development sessions for staff or students, and be an enthusiastic MEQ mentor.
  
• High level of maturity, attention to detail, and professionalism required.
  
• Strong written and presentation skills required. Recent publications or conference presentations are an added advantage.
  
• Flexibility is a must for this position activities and priorities may change over time, and demonstrated.
  
• Excellent interpersonal skills, including cultural sensitivity, assertiveness and negotiating skills.
  
• Fluency in both Chichewa and English (reading, writing and speaking skills) is required.
  
• Willingness to live in Neno boma and travel to remote health centers regularly.