Job Summary
Assist senior technicians in troubleshooting and resolving hardware, software, and network issues for clients.
- Minimum Qualification: Bachelors
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Launch Your IT and AV Career as an IT/AV Technician Intern!
Instant Ventures, a company passionate about empowering businesses through technology and professional audio-visual (AV) solutions, is seeking a motivated and tech-savvy IT/AV Technician Intern to join our growing team. In this hands-on internship, you'll gain valuable experience assisting our clients with both their IT and AV needs, honing your technical skills and problem-solving abilities across two dynamic fields.
Are you a quick learner with a passion for technology and a curious mind for AV equipment? Do you thrive in a collaborative environment? If so, we want to hear from you!
Responsibilities:
- Assist senior technicians in troubleshooting and resolving hardware, software, and network issues for clients.
- Learn to set up and configure new IT systems, including workstations, laptops, and peripherals.Gain exposure to professional AV systems
- Observe and assist with routine maintenance tasks and updates on client IT and AV systems to ensure optimal performance and security.
- Document customer interactions, issues, and resolutions under the guidance of senior technicians.
- Collaborate with the IT and AV teams to learn best practices and contribute to a positive and supportive work environment.
- Participate in training opportunities to expand your knowledge of industry trends and technologies in both IT and AV fields.
Requirements:
- Currently enrolled in a Computer Science, Information Technology, or related program (or equivalent coursework).
- Strong understanding of basic computer concepts and a willingness to learn new technologies.Basic understanding of AV equipment and an eagerness to learn more is a plus!
- Excellent problem-solving and critical-thinking skills.
- Effective communication and interpersonal skills, with a focus on providing excellent customer service.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications:
- Experience providing technical support to friends, family, or in a volunteer role (a plus!).
- Familiarity with Windows, Linux and macOS operating systems.
- Programming Skills are an added Bonus.
Benefits:
- Gain valuable real-world experience in a dynamic IT and AV environment.
- Learn from experienced professionals and build your technical skillset in both IT and AV.
- Network with industry professionals and gain career mentorship in a combined IT/AV field.
- Be part of a growing and innovative company at the forefront of technological solutions.
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