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IT/AV Technician Intern

Instant Ventures

Software & Data

IT & Telecoms UGX Confidential
New
2 weeks ago

Job Summary

Assist senior technicians in troubleshooting and resolving hardware, software, and network issues for clients.

  • Minimum Qualification: Bachelors
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Launch Your IT and AV Career as an IT/AV Technician Intern!

Instant Ventures, a company passionate about empowering businesses through technology and professional audio-visual (AV) solutions, is seeking a motivated and tech-savvy IT/AV Technician Intern to join our growing team. In this hands-on internship, you'll gain valuable experience assisting our clients with both their IT and AV needs, honing your technical skills and problem-solving abilities across two dynamic fields.

Are you a quick learner with a passion for technology and a curious mind for AV equipment? Do you thrive in a collaborative environment? If so, we want to hear from you!


Responsibilities:

  • Assist senior technicians in troubleshooting and resolving hardware, software, and network issues for clients.
  • Learn to set up and configure new IT systems, including workstations, laptops, and peripherals.Gain exposure to professional AV systems
  • Observe and assist with routine maintenance tasks and updates on client IT and AV systems to ensure optimal performance and security.
  • Document customer interactions, issues, and resolutions under the guidance of senior technicians.
  • Collaborate with the IT and AV teams to learn best practices and contribute to a positive and supportive work environment.
  • Participate in training opportunities to expand your knowledge of industry trends and technologies in both IT and AV fields.

Requirements:

  • Currently enrolled in a Computer Science, Information Technology, or related program (or equivalent coursework).
  • Strong understanding of basic computer concepts and a willingness to learn new technologies.Basic understanding of AV equipment and an eagerness to learn more is a plus!
  • Excellent problem-solving and critical-thinking skills.
  • Effective communication and interpersonal skills, with a focus on providing excellent customer service.
  • Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications:

  • Experience providing technical support to friends, family, or in a volunteer role (a plus!).
  • Familiarity with Windows, Linux and macOS operating systems.
  • Programming Skills are an added Bonus.


Benefits:

  • Gain valuable real-world experience in a dynamic IT and AV environment.
  • Learn from experienced professionals and build your technical skillset in both IT and AV.
  • Network with industry professionals and gain career mentorship in a combined IT/AV field.
  • Be part of a growing and innovative company at the forefront of technological solutions.

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