Field Officer

Desired qualifications:

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• Language requirement: Lulamogi (mandatory) and Lugwere 
  
• Possess at minimum a bachelors degree in relevant fields
  
• Previous working experience in Humanitarian sector ( at least 1 year) 
  
• Computer and mobile device data entry ability or experience (Commcare, Salesforce, Google suit package ) 
  
• Empathy, honesty, and the highest standards of integrity
  
• Strong interest in advancing the distinctive values and mission of GiveDirectly
  
• Patience and good judgment in resolving recipient problems 
  
• Previous working experience in the field with vulnerable communities (1-2 years minimum)
  
• Physical fitness and ability to cope with difficult weather conditions or terrain
  

Census team

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• Barazas: explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions. 
  
• Explain GiveDirectly’s program to eligible households 
  
• Meet with the village elders and guides to understand village boundaries  
  
• Coordinating with team members, visit every household in the village, excluding none
  
• Complete census surveys with accurate data using digital tools 
  

Registration team 

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• Provide cell phones as necessary
  
• Ensure someone in the household is ready to operate the phone to access transfers
  
• Identify and eliminate ineligible households 
  
• Complete surveys with accurate data using digital tools accurate data 
  
• Reinforce information about GiveDirectly’s program to eligible households
  
• Explain safety and readiness information to recipients  
  

Follow-up team

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• Follow up surveys: call or visit recipients to administer a survey to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems 
  
• Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary
  
• Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call or visit the recipients and advise them on how to register
  
• Adverse events case management: identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc.