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Customer Support Specialist (Worldwide)

Loop

Community & Social Services

IT & Telecoms UGX Confidential
1 month ago

Job Summary

Respond to customer inquiries and complaints via phone, email, and chat.

  • Minimum Qualification : Bachelors
  • Experience Level : Entry level
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

About Us: At Loop, we specialize in connecting businesses with exceptional customer support specialists. We believe in smart, kind-hearted professionals who love to learn and grow. If you have a passion for helping others and enjoy solving problems, we want to hear from you!


Responsibilities:

  • Respond to customer inquiries and complaints via phone, email, and chat.
  • Provide detailed information about products and services.
  • Troubleshoot and resolve product issues and concerns promptly.
  • Maintain a positive and professional attitude with all customer interactions.
  • Document customer interactions and solutions accurately.

Qualifications:

  • Excellent written and verbal communication skills in English. (Required)
  • Stable internet connection and a reliable computer setup. (Required)
  • Ability to work independently in a distraction-free home office.
  • A positive and professional attitude with a customer-first mindset.
  • Previous experience in customer support is a plus, but not required.
  • Strong problem-solving skills and ability to think on your feet.

How to Apply:

If you're ready to join a dynamic team and help deliver exceptional customer experiences for our clients, we'd love to hear from you! Please submit your application through our Typeform at https://form.typeform.com/to/jW8mvscj.

Important Safety Tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
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