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Customer Service Representative

FunEx

Community & Social Services

Recruitment UGX Confidential
New
1 week ago

Job Summary

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.

  • Minimum Qualification : Masters
  • Experience Level : Entry level
  • Experience Length : 1 year

Job Description/Requirements

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists.


This is a remote position. As a customer support representative at Fun Express, your primary responsibility would be to assist customers via voice and chat with any issues or questions they may have related to their ticket purchase. This could involve answering inquiries about ticket availability, pricing, and refund policies. Overall, your goal as a customer support representative would be to provide friendly and efficient assistance to ensure that customers have a positive experience. We are a leading provider of discount tickets in USA and our website is FunEx.com


Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work


Requirements

  • Ability to work from home and have a personal computer.
  • Fluent written and spoke English
  • Excellent Internet connection.
  • Good / Fast typing speed

Important Safety Tips

  • Do not make any payment without confirming with the BrighterMonday Customer Support Team.
  • If you think this advert is not genuine, please report it via the Report Job link below.
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