Communications & Learning Specialist

Job Level Specifications

Essential

• Postgraduate degree in communications, journalism
  
• 5 years work experience and at least 3 years of demonstrated experience in Communication component of a donor – funded project, private enterprise or media house.
  
• Experience with social media, website development and creative design.
  
• Experience collaborating with stakeholders across private sector, government agencies, and academic institutions.
  

Strategic Communications and Planning

• Develop and implement a program communications strategy and annual workplan aligned with the ASTYE objectives and the GOAL and Mastercard Foundation’s communications strategy and guidelines.
  
• Maintain a Stakeholder Database for the ASTYE program.
  
• Ensure all communications outputs are brand-aligned, compliant with the Foundation’s brand guidelines, and reflect program values and positioning.
  
• Keep the Crisis and Reputational Risk Mitigation Plan updated, with clear incident reporting protocols, escalation steps, and holding statements.
  

Content Development and Impact Storytelling

• Capture and amplify youth voices through multimedia formats (written, video, digital) that demonstrate the impact of the program and inline with the GOAL and Mastercard Foundation’s guidelines.
  
• Document and package impact stories showing changes in livelihood outcomes, opportunities for young people, and institutional strengthening.
  
• Develop communication materials (briefs, brochures, fact sheets, presentations, infographics, newsletters, digital content) tailored to stakeholder needs.
  

Media and Digital Engagement

• Develop a media engagement strategy for the ASTYE program.
  
• Lead digital campaigns and social media content to drive awareness and uptake of the program by young people.
  
• Draft and disseminate media releases, op-eds, and feature articles in consultation with program leadership.
  

Stakeholder Communication and Coordination

• Provide tailored, timely, and accurate communication updates to stakeholders (youth, government and Private Sector Actors, Civil Society Organizations, implementing partners, Mastercard Foundation, GOAL global team, and other financiers).
  
• Coordinate with internal teams (Project Manager, M&E, Gender Specialist, Finance, HR) to ensure consistency and accuracy in communications.
  
• Support events, learning workshops, training sessions, and program convenings by developing media kits, talking points, and branded materials, etc.
  

Monitoring, Learning, and Reporting

• Monitor, evaluate, and report on the effectiveness of communications activities against agreed indicators (reach, engagement, uptake, partner feedback, etc.).
  
• Incorporate learnings into evolving communication strategies to strengthen impact and improve delivery.
  
• Produce quarterly and annual communications reports that feed into program, GOAL and ,Mastercard Foundation reporting requirements.