Casework Team Lead - Soroti

As Redeem's Casework Team Lead, you will be responsible for leading the efforts of a talented multi-disciplinary team to protect a vulnerable population of roughly 250,000 widows, orphans and dependents from land grabbing by intervening in individual land theft cases and ultimately creating a deterrent impact that will drive down victimization rates among widows and orphans across your project area.

Specific responsibilities include:

Leadership

● Supporting the Uganda National Director and leadership in setting and refining Redeem’s strategy in Uganda;

● Fostering a workplace culture in your casework team that is consistent with Redeem’s mission and values;

● Ensuring that all team activities team are consistent with Redeem’s program strategy and hedgehog principle;

Team Management

● Supervising a multidisciplinary casework team consisting of two attorneys, two investigators, two social workers,

one community liaison, one casework administrator, one field specialist and one administrative specialist;

● Ensuring that your assigned casework team is well-coordinated and successful in achieving its objectives (i.e.,

maximizing the number of land grabbing victims restored, criminals prosecuted, and ultimately abuses prevented);

● Coordinating the efforts of casework team staff to ensure the efficient allocation of resources and workload;

● Recruiting, vetting, hiring, supervising, evaluating, disciplining, and terminating casework team staff members;

● Providing team members with guidance on technical issues arising in their casework (e.g., intake decisions);

● Overseeing the accurate and timely collection and reporting of team and individual performance data;

● Collaborating with Redeem’s Director of Program Dev’t and subject matter experts to improve program quality;

● Collaborating with Redeem’s M&E Team in accurately and timely measuring your casework team’s impact;

● Ensuring casework team compliance with internal policies and relevant statutes, laws and regulations;

Advocacy

● Representing the team and the organization with political, cultural, and religious leaders in your project area;

● Ensuring that your casework team receives the operational and programmatic support it needs to succeed;

● Advising and building capacity in local law enforcement actors (e.g., UPF, ODPP and Judiciary);

● Advocating on behalf of Redeem, its model, its team, its partners and its clients with relevant authorities;

Miscellaneous

● Communicating with donors, supporters, media and other outside parties about Redeem’s work;

● Contributing to the review and design of Redeem’s organizational systems, guidelines and policies;

● Participating in Redeem’s professional development and spiritual formation activities;

● Supporting other teams within Redeem in the achievement of their objectives; and

● Completing other duties as assigned.

Experience

Required: Bachelor’s degree or professional equivalent in program management, law or other relevant field,

Required: Five or more years of professional experience in program management and/or the justice sector;

Preferred: Five or more years of experience in team supervision and/or program management;

Preferred: Experience in multiple justice-sector disciplines (e.g., law, investigations, social work, corrections)

Preferred: Hands-on experience with Redeem’s casework intervention model and/or similar models;

Preferred: Experience working in start-up, international, matrixed and/or faith-based organizations;

Skills

Required: Fluency in English, Ateso and Kumam with excellent written and oral communication in all;

Required: Next-level leadership, emotional intelligence, and relationship-building capacity;

Required: Confidence-enhancing written work product, oral communication and public speaking;

Required: Computer literacy with strong capacity in word processing, email and data analysis;

Preferred: Working knowledge of Uganda’s legal system, penal code and land and/or succession law;

Preferred: Knowledge of multiple justice-system related disciplines (investigations, law, social work)

Preferred: Understanding of Google business suite and digital project management tools;

Attributes

Required: Mature Christian faith;

Required: High degree of personal and professional integrity and trustworthiness;

Required: Strong teamwork, interpersonal skills and ability to work on a multidisciplinary team;

Required: Excellent independent professional judgment and ethical decision-making;

Required: Innovative and creative problem solving in the face of complex nuanced issues;

Required: Persistence and tenacity in the face of difficult problems or challenges;

Required: Commitment to meet deadlines and achieve results in a fast-paced environment; and

Required: Love-motivated service orientation toward colleagues, partners and even adversaries.