1 month ago

Job Summary

Welcomes guests and provides a high standard of restaurant service to the customers.

  • Minimum Qualification:Unspecified
  • Experience Level:Entry level
  • Experience Length:1 year

Job Description/Requirements


Overview of duties 

• Welcomes guests and provides a high standard of restaurant service to the customers.

• Overall, Contributes to guest satisfaction through quality of his/her work and exemplary behavior  

Main responsibilities: 

Customer relations 

• welcomes guests and provides waiter service 

• cleans and tidies the restaurant and preparation areas after closing 

• Organises his/her work to suit fluctuations in numbers, events and guests 

• Recognises the different types of clienteles and adapts services, accordingly, keeping to the  basic rules 

• Keeps the equipment used in good condition 

• Prepares the point of sale and preparation areas 

Professional techniques 

• welcomes guests and provides waiter service 

• cleans and tidies the restaurant and preparation areas after closing 

• Organises his/her work to suit fluctuations in numbers of guests 

• Recognises the different types of clienteles and adapts services, accordingly, keeping to the  basic rules 

• Keeps the equipment used in good condition 

• Prepares the point of sale and preparation areas 

Team management 

• Communicates and cooperates closely with the kitchen 

Commercial/sales 

• Is attentive to guests' requests and fulfils them, while increasing sales 

• Helps gain customer loyalty through the high standard of service 

• Encourages guests to post their comments on the guest feedback channels available 

Hygiene/personal safety/environment 

• Ensures that the workplace remains clean and tidy. 

• Respecting and practising HACCP regulations 

• Respects the instructions and safety guidelines for the equipment used

Reporting line 

i. Branch Manager 

ii. Branch Supervisor



Education/Professional experience 

• Certificate or diploma in food and beverage service 

• OR Any candidate eager to work in the sector regardless of their educational background,  subject to validation of their skills and motivation 

• Fluent in the national language and business language - English

Skills/Qualities 

• Good interpersonal skills 

• Confident 

• Guest oriented 

• Sales oriented

Desirable 

• Infectious smile 

• Positive attitude 

• Very presentable – must look the part



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