Underwriter-Health

Anonymous Employer

Admin & Office

4 weeks ago

Job Summary

The incumbent will have the role of carrying out business acceptance and inception procedures for the new business and renewals. This includes membership management, medical card processing, and document processing.

  • Minimum Qualification:Bachelor
  • Experience Level:Entry level
  • Experience Length:2 years

Job Description/Requirements

Business Function: 

Health Insurance Business


Reports to: 

Head of Operations-Health


Our Client comprises a portfolio of businesses focused on structural growth markets. The business helps individuals to de-risk their lives and deal with their biggest financial concerns through life insurance. One of the longest-standing and most successful global insurers in the world with over 20  million life customers, +24,000 employees, and £56billion of assets under management as of 30th June  2019, They have been providing financial security to customers since 1848 and its one of the oldest insurers in the world, with 171 continuous years of providing financial services. 


The Client provides protection and savings opportunities to customers, social and economic benefits to the communities in which it operates, jobs and opportunities to its employees, and financial benefits for its investors. By offering security, pooling savings, Fand making investments, they help to maintain the cycle of growth. The company’s strategy is designed to create sustainable economic value for its customers and shareholders. 


The company continues to develop its businesses in new markets in Africa, building on the success of its other regional models, particularly in Asia. Currently, the company has a footprint in eight countries:  Uganda, Kenya, Zambia, Ghana, Nigeria, Cameroon, Cote d’Ivoire, and Togo.


Job Scope

The Underwriter-Health will be part of the Health Insurance Business team and will report directly to the Head of Operations, Health Insurance Business. 

The incumbent will have the role of carrying out business acceptance and inception procedures for the new business and renewals. This includes membership management, medical card processing, and document processing. 


Principal Accountabilities:  

  • Ensuring that the agreed scheme inception procedures are implemented for all new businesses. 
  • Setting up benefit structures for all new schemes and renewal schemes. 
  • Timely processing of medical cards for all new companies, additions, and reprints and thereafter ensuring that they are dispatched to clients on time. 
  • Preparation and dispatch of the premium, fund, administration fees, and card fee invoices for payment. 
  • Follow up on outstanding receivables due to the business concerning endorsements. 
  • Receive, assess, and report on declarations made on proposal forms and provide relevant information to claims and care management for risk mitigation. 
  • Thorough cross-checking that all client data, details, and any relevant information has been provided and entered efficiently and accurately into the client database.
  • Processing of policy documents and membership guides for new schemes, retail business, and renewal endorsements for renewal business. 
  • Reviewing and sharing of renewal proposals with clients. 
  • Ensure that all underwriting files are up to date with the relevant client documents so that the information given can be referred to for future use and kept securely. 
  • Resolving clients' queries around membership and underwriting in a confidential, professional,  and timely manner. 
  • Timely updating of the operating systems through deletions, suspensions, and adding new entrants. 
  • Timely reconciliation of membership data in the available systems. 
  • In consultation with management, provide regular underwriting reports to demonstrate the status of various tasks within the department. 
  • Reviewing and sharing of renewal proposals with clients. 
  • Any other function as deemed necessary and relevant to the incumbent’s skills and abilities including but not limited to project work, and internal job rotation in absence of cover.  


Core Competences Required: 

  • Degree in a related field 
  • Excellent verbal and written communication skills 
  • Strong interpersonal and communication skills, both written and verbal 
  • Negotiation skills and the ability to influence others 
  • Confident decision-making skills 
  • Teamworking skills but also a willingness to work using your own initiative 
  • Problem-solving skills and a logical approach to work 
  • Self-organization and ability to prioritize issues. 
  • Computer knowledge especially MS Excel, MS Word, MS PowerPoint, and Emailing 
  • Knowledge of computer packages/software 
  • Self-motivation 
  • Attention to detail 
  • A high level if integrity and confidentiality 
  • Ability to multitask 
  • Ability to prioritize tasks 
  • Ability to express self well 
  • Ability to make presentations before large audiences 
  • Customer service skills


How to apply,

All candidates should send their updated CVs and application letters through Brightermonday Portal by Clicking on the 'Apply Now ' section 


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