Technical Support Specialist - 100% Remote
Admin & Office
Assist our clients with various issues that might come up in the Hostaway platform via Phone and Email.
- Minimum Qualification:Bachelor
- Experience Level:Entry level
- Experience Length:2 years
- Can work weekends
- Experience in a SaaS Start-up
- Previous experience in B2B/customer-facing role
- Comfortable writing/speaking English
- You are comfortable with extensive knowledge of various tools/tech i.e Zendesk, Slack, Jira, Confluence, Google apps
- Customer-centric, adaptable, and common sense describes you best
Please attach your Resume or CV
- Assist our clients with various issues that might come up in the Hostaway platform via Phone and Email.
- Ability to understand the sense of urgency and balance that with quality responses leading to solving customer issues.
- Ability to write documentation and update User Guide as needed.
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