Support Engineer â Unified Comms at M-KOPA
Standard Bank
Software & Data
Job Summary
Job Description/Requirements
Job Description
Are you looking for an opportunity to work in a company where progress, and humility are valued as highly as technical excellence? At M-KOPA we use the latest technologies and tools to build fantastic customer experiences with a socially and environmentally conscious mission that echoes throughout the organisation.
This is a fully remote 2nd line Support role in a small team supporting M-KOPAâs 1000+ contact centre users on their VOIP, PBX and Cloud Infrastructure.
Essential skills for the role should include, experience in a similar sized âhigh availabilityâ call centre support environment. Windows and Linux server admin skills, IPSec, SQL and Azure skills are vital.
There is a on-call week for support 1 in 4 weeks, that is compensated and the team boasts a collaborative learning environment where new tech is at the forefront.
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