Service Advisor/ Costing Clerk

Job Summary

The ideal candidate will be responsible for providing outstanding customer service to clients and support the business with different budgeting and bookkeeping activities.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Roles and Responsibilities

  • Coordinate all reception activities
  • Keep front desk clean, tidy and supplied with all the necessary supplies
  • Answer all the customers' questions and address their complaints
  • Answer all incoming calls and redirect them or keep messages
  • Invoice all job orders and issue vehicle clearance cards
  • Receive customers and record all their service needs on the job card
  • Coordinate and oversee all job orders
  • Ability to use management and invoicing software
  • Ensure adherence to relevant company procedures and policies
  • Handle phone calls and all related correspondence¬†
  • Make post service follow up calls to customers
  • Provide assistance with different budgeting and bookkeeping activities
  • Keep databases in check and update them regularly
  • Control the office and workshop supplies state and make sure it is in accordance with office /workshop needs
  • Prepare daily reports on throughput and sales.¬†

Qualifications and requirements

  • Diploma/degree in business management, accounting and finance, business administration, automotive /mechanical engineering
  • 2 years of customer service experience
  • Demonstrated ability to provide outstanding customer service
  • Customer-centric
  • Result-driven
  • Focus on quality and attention to detail
  • Good time-management skills
  • Ability to multi-task

How to apply 

Please submit a cover letter and CV/ Resume through the Brightermonday Portal.

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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