1 month ago

Job Summary

The Sector Manager will work from the parent unit with occasional visits and or phone calls to units/satellites in the sector.

  • Minimum Qualification:Bachelor
  • Experience Level:Senior level
  • Experience Length:5 years

Job Description/Requirements

COMPANY OVERVIEW 

Our client is a Fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt.  Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses and provide for the unforeseen. 


ROLE OVERVIEW 

The  Sector Managers are responsible for the management, operation, and performance of company Units. They oversee customer applications, approvals, disbursement of loans and their collection.  They directly deliver profitability by meeting sales and collections targets and are held responsible for the Sectors' performance. 

The Sector Manager reports to the Country Manager, UPIA. 


PLACE OF WORK 

The Sector Manager will work from the parent unit with occasional visits and or phone calls to units/satellites in the sector. 


DUTIES AND RESPONSIBILITIES 

  • Profitability: Achieve monthly disbursements and collections targets for all units/branches in the sector. 
  • Support Unit Managers: Oversee, support, and develop managers in the sector to run a high-performance team. 
  • Leadership & Problem Solving: Support Unit Managers in the sector in all unit functions, logistics, and performance issues with a view to attaining targets set and creating an efficient work environment for the sector. 
  • Fraud Prevention: Ensure all fraud-related matters noted in respective units are noted and flagged  up within a reasonable time 
  • Service Delivery: Deliver first-rate customer service and ensure UMs in the sector follow the customer complaints procedure. 
  • Relationships Building: Build excellent relationships with customers, customers, partners and opinion leaders in the sector. 
  • Reporting: Provide accurate and timely reporting of Management Information and market feedback to report on customer preferences, trends, and market opportunities in the sector. ∙ Financial Inclusion Reach: Promote the extension and deepening of financial inclusion outreach through new customer acquisition as well as customer retention. 
  • Customer Protection & Counter Indebtedness: Ensure all units promote responsible lending by observing affordability SOPs, customer follow-up, and SMART customer care standards. ∙ Provision of Relevant Products and Services: Ensure our products and services remain relevant by swift and accurate reporting of customer market intelligence. 
  • Perform such other tasks and duties as the company may from time to time designate as forming  part of the Sector Manager’s job description 


REQUIREMENTS 

  • Must be a Unit Manager in any market 
  • Must have demonstrated leadership skills 
  • Must have a good performance track in his/her current market for 3 consecutive months hitting all KPIs 
  • Must have successfully completed his/her probation period


How to apply.

All candidates should send their updated CVs and application letters through Brightermonday Portal by Clicking on the 'Apply Now ' section 



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