Receptionist

RECEPTIONIST 

The receptionist will provide a warm, welcoming and professional first impression to visitors, clients and customers, and to support the operations of an organization by performing a variety of administrative and customer service tasks. You will serve as the first point of contact for the company and will be responsible for handling incoming calls, directing visitors and clients, scheduling appointments, maintaining records, and providing general administrative support to other departments as well as maintaining a clean, organized and well-maintained front office area. 

Key Responsibilities: 

• Handling all incoming calls in a prompt, courteous, and professional manner. 
• Providing a high level of customer service to all visitors and clients and resolving customer complaints in a timely and efficient manner. 
• Accurately scheduling appointments and maintaining an organized and up-to-date appointment schedule. 
• Managing the check-in and check-out process for visitors and ensuring their comfort and safety while on the premises. 
• Maintaining accurate and up-to-date records, including visitor logs and customer information. 
• Providing general administrative support to other departments, such as filing, copying, and data entry. 
• Ensuring the cleanliness and maintenance of the reception area and common areas, as well as managing security systems and equipment. 
• Effectively managing time and prioritizing tasks to meet deadlines and ensure the smooth running of the reception desk. 

Requirements: 

• To be successful in this role, the Receptionist should have a strong skill set in the following areas: communication, customer service, time management, interpersonal and technical. 
• A bachelor's degree in a relevant field is required for this position.  
• A minimum of three years experience in a similar role  
• Demonstrate understanding of office soft tools like Microsoft Office or Business Central.  
• Relevant Certifications are an added advantage. 

How to apply: 

All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Here' section