Quality Assurance Manager

Yookatale is a mobile food market for selling , buying and advertising food products and services across Uganda looking for to fill the post of Quality Assurance lead.

Mission

To make food accessible everywhere.

Vision

To connect people & communities to healthy food anywhere.

Core values

Focus on the customer. 

Respect everyone.

Simplify everything.

Be authentic & curious.

Respect opportunities.

Never give up.

Culture

We are a hybrid company that integrates both physical and digital technology solutions to uplift & solve everyday problems in society.

Hybrid organizational structure.

Yookatale's culture can be described as having a hierarchical structure, where the focus is on being customer-centric first, placing employees second, and considering stakeholders as the final priority. This approach emphasizes the importance of prioritizing customer needs and satisfaction, followed by ensuring the well-being and engagement of employees, and finally, considering the interests of stakeholders in the decision-making process. This hierarchy reflects a strategic alignment towards delivering value to customers, fostering a positive work environment for employees, and maintaining relationships with stakeholders to support the overall success of the organization

Note:

1. The entire enrollment phase program and process is 100% Virtual with assistance from our virtual administrators and team members from different divisions.

You will be crafting investment packages and managing client expectations and transactions to achieve our clients’ overall objectives.

Ultimately, you will work directly with clients to help them understand investment opportunities by setting client expectations, overseeing transactions and helping them reach their goals.

Responsibilities

• Develop standardized production, quality, and customer-service standards
• Identify potential risks before they become a problem, focusing on root cause analysis and preventive action
• Perform internal and external quality audits and compile detailed reports of findings
• Build a strong team through coaching, mentoring, specific training and performance evaluations

Read blueprints and specifications. 

Monitor operations to ensure that they meet production standards. 

Recommend adjustments to the assembly or production process. Inspect, test, or measure materials. 

Measure products with calipers, gauges, or micrometers.

 Develop operating standards and Operate electronic inspection equipment and software and other services and products.

• Understanding customer and stakeholder requirements to develop effectual quality control processes
• Devising specifications for products/ processes
• Setting raw material requirements for suppliers and monitoring their compliance.
• Conducting an assessment of the company's production processes and curating in-house quality policies
• Ensure that the manufacturing processes comply with both local and global production standards 
• Collaborating with quality personnel for the implementation of systems, procedures, and standards of operation
• Conducting quality audits to ensure that the quality policies are being adhered to
• Training quality assurance personnel for building a strong work unit
• Establishing procedures for sampling, recording and reporting. 

Qualifications

• Bachelor's degree or equivalent experience in Engineering
• 3+ years' relevant work experience
• Highly organized with excellent attention to detail