Lead Operations

Why Airtel Africa?

 At Airtel Africa, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.

We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.

By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Africa is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

Responsibilities

• Develop competitive pricing and customer value management(CVM) propositions for all home broadband revenue streams (Device sales -Routers, Mifi, HBB Packages). 
• Ensure Unique Selling Proposition for each HBB package and products is defined.
• Ensuring monthly HBB special offers are in place to drive profit and revenue in line with AOP.
• Identify business growth opportunities through detailed and regular analysis of data.
• Identify and analyze industry or geographic trends with business strategy implications regularly updating HBB and Data management teams on market and competitor activities and products.
• Understand the HBB competitive set and impact of Airtel HBB propositions or products launched in growing share and overall industry market size.
• Understand drivers for acquisition, retention and churn and manage HBB portfolio accordingly through CVM and other related activities. 
• Oversee pricing of new tariffs and promotions for all products in the Home Broadband business.
• Full accountability and responsibility for product life cycle management of the HBB offers.
• Ensuring whole data ecosystem ( Fixed , Mobile , HBB opco and HBB group ) are fully aligned to the pricing offers being executed.
• HBB Business Performance Reporting, Analysis and Monitoring.
• Financial reporting for HBB business.

Qualifications

• Bachelor of Technology / Commerce / Finance with in-depth understanding of telecom trends.
• MBA – Business / Finance an added advantage.
• 5-7 years of experience in leading a highly qualified and experienced team in a highly complex environment.
• 5 years of in-depth Sales and Marketing experience in the telecom/ FMCG/ Retail industry.
• Analytical and problem-solving skills.
• Strong Business Acumen.
• Consulting and Facilitation skills.
• Teamwork and collaboration.
• Strong results orientation.