Job Summary

The IT Manager will be responsible for Network and communication systems Design, Implementation, Administration, monitoring, and troubleshooting for Telephone systems (IP Phone systems) and network infrastructure, database management, and software and hardware maintenance.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Responsible To: Chief Executive Officer (CEO)


Contract Duration: 1 Year auto-renewable upon confirmation


Employment Location: Kampala, Uganda 


Overall Job

Purpose: The IT Manager will be responsible for Network and communication systems Design, Implementation, Administration, monitoring, and troubleshooting for Telephone systems (IP Phone systems) and network infrastructure, database management, and software and hardware maintenance. 


Responsibilities of IT Manager Would Include: 

• Design, Implement and Manage network and communication systems, i.e. Phone system (for a call center) and computer network 

• System evaluation/analysis and operation monitoring 

• Database administration/server administration 

• Configuration of unmanageable and manageable switch/ router (Cisco, Unifi, Vigor) 

• Configuration of IP PBX system (Grand stream, Year star, Avaya, etc.) 

• Voice over internet protocol and session initiation Protocol 

• Computer hardware and software maintenance 

• Monitor performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure 

• Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for IT needs 

• Assess vendors and develop test strategies for new hardware and software 

• Running regular checks on network and data security 

• Identifying and acting on opportunities to improve and update software and systems 

• Conducting regular system audits 

• Digital Platform management e.g. Social media 

• Managing and reporting on the allocation of IT budget 

• Identifying opportunities for team training and skills advancement 

• Adhering to all company policies and procedures 


Qualifications: 

• At least 3 years experience working as an IT manager or analyst 

• Competency and experience handling responsibilities listed above 

• Self-motivated, proactive, and self-starter 

• Highly analytical 

• Highly organized self-starter with grit, determination, and passion for hard work 

• Well-networked within Uganda’s tech community 

• Has a personal commitment to organizational excellence; displays honesty, integrity, and a strong sense of ethics in all decision and actions


Job Education Requirements:

University or Post-grad Degree


 Application details

Interested candidates are advised to send their applications ASAP  through Brightermonday Portal by Clicking on the 'Apply Now ' section


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