Job Summary

Purpose of Position To ensure the smooth running of the department, and to communicate any relevant information relating to this, to all staff. To ensure the ongoing availability and development of the IT systems and infrastructure so that colleagues can use systems and processes to provide a high-quality service to our clients. meet agreed-upon deadlines for all projects.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

Team IT Department

Reporting Structure Managing Director

Key Tasks

Managing and Leading Team

• Work as the Team Lead 

o Lead in software architecture and design

o Lead the software development team, software quality analysis including actual software development 

o Lead the security of the system by ensuring that systems and applications are kept secure (Ensure security of data, network access, and backup systems)

o Lead project manager for IT projects

o Lead in product development

• Manage IT staff by recruiting, training, and coaching employees, communicating job expectations and evaluation, and appraising their performance. Develop and use KPI’s for all your staff

• Communicate business needs to the IT team and the reverse


• Plan, organize, control, and evaluate IT and electronic data operations

• Design, develop, implement, and coordinate systems, policies, and procedures

• Identify problematic areas and implement strategic solutions in time

• Audit systems and assess their outcomes

• Ensuring that the company's technological needs are met both in the short and long term

• Research on new technologies and software that may be needed in the company 

• Ensuring systems uptime - Work with the systems admin 


• Manage IT budget

• Handle annual budget and ensure cost-effectiveness 

• Ensuring deadlines are met within timeline and within the proposed budget

Customer and Engagement and support

• Evaluate client needs and recommend software solutions 

• Act in alignment with user needs and system functionality to contribute to organizational policy

• Identify Customer needs

Vendor Management

• Establish business goals

• Select the right vendors – ensuring MOU’s are being followed 

• Manage suppliers on a daily basis 

• Develop relationships through effective communication, honesty, and integrity

Other duties as assigned

Skills and Experience

• Proven working experience as an IT manager or relevant experience

• Excellent knowledge of technical management, information analysis, and computer hardware/software systems

• Expertise in data center management and data governance

• Hands-on experience with computer networks, network administration, and network installation

• Ability to manage personnel

• Previous experience in the management of finance and budgeting in relation to IT purchases, projects, and plans

• BS in Computer Science, MIS, or similar field

Working Environment

• Position is office-based (locally) some level of travel within Uganda and Kenya will be required

• Normal working hours are 8.30 am – 5.30 pm 

• Fun working environment

• Teamwork

• Regular Team Building

Remuneration Package

• Competitive Salary

• 21 days annual holiday

• Medical Insurance 

All applications will be received and Reviewed through the Brightermonday Portal by Clicking on the 'Apply Now ' section

Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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| Full Time |
USh Confidential
| Full Time |
USh Confidential