Information Technology Officer

Job Title: Information Technology Officer
Reports To: Senior Information Technology Officer

Purpose Of The Job
Responsible for the day-to-day operational maintenance of the UDC's ICT systems through the provision of technical support and advice to users across UDC.

Main Duties
• Provide technical support to UDC staff on ICT services, systems and networks.
• Participate in the formulation of UDC's IT Policies, Standards and Procedures.
• Define and monitor compliance with processes for the setup and installation of user-end hardware, software, applications, peripherals and others ICT base systems to agreed service levels.
• Perform network monitoring/analysis, performance tuning, trouble shooting, and escalating problems as necessary to maintain network and systems performance that meets UDC's demands.
• Liaise with other IT regulatory bodies like NITA- Uganda, Ministry of ICT and other ICT professional organizations on any ICT related matters to ensure compliance.
• Participate in building IT capacity within UDC through training and mentorship.
• Monitor and report on the performance of network, system and application security solutions to highlight areas of non-compliance.
• Liase with the Senior IT Officer in developing and maintaining a secure, dynamic and interactive website/ intranet that will enhance UDC's online presence.
• Participate in planning, budgeting and reporting in line with departmental guidelines and targets.
• Perform any other work for the Corporation that may be assigned from time to time.

Person Specifications
Qualifications & Experience
• An Honors degree in Computer Science, Information Technology, Computer Engineering or any other relevant courses from a recognized University/Institution
• Membership of or accreditation to internationally recognized professional body in ICT is added advantage
• Certification in CCNA, MCSA, MCITP, MCTS, A+, Network+ is an added advantage.
• At least 3 years working experience in designing and implementing MIS/ICT systems in a reputable organization

Skill & Abilities
• Strong team player
• Excellent customer service;
• High level of Integrity.
• Able to prioritize work effectively
• Analytical and problem-solving techniques
• Good Communication skills
• Database and application management/development. Knowledge of current technological developments/trends in ICT

How to apply.
Applications accompanied with detailed curriculum vitae, copies of academic transcripts and certificates, telephone contact, names and addresses of 3 (three) referees should be addressed and a hard copy delivered to:
The Executive Director, Uganda Development Corporation, Floor 5, Sollz House
Plot 23 Lumumba Avenue, P. O. Box 7042, Kampala
Deadline for receipt of applications: Friday 9th December 2022

Applicants must not be above 54 years of age. Only Shortlisted Applicants will be contacted