Kibo

HOST/HOSTESS/WAITER/WAITRESS

Job Summary

The host/hostess/waiter/waitress personnel will be in charge of waiting and serving customers, ensuring that the customers have a satisfying dining experience.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Minimum Qualification: Diploma


Job Summary

The host/hostess/waiter/waitress personnel will be in charge of waiting and serving customers, ensuring that the customers have a satisfying dining experience.

 

We are looking to hire experienced personnel to work as a host/hostess/waiter/waitress 

The host/hostess/waiter/waitress with a charming personality will prepare the menu, wait and serve customers with a smile, ensuring that customers have a satisfying dining experience.

 

KNOWLEDGE, SKILLS, AND EXPERIENCE

  • At least 1-year relevant work experience.
  • Self-motivated team player, able to multi-task and adapt to new situations quickly and effectively.
  • Highly organized, with excellent time management and a structured approach to work. 
  • An innovative, self-starting problem solver with a ‘can-do attitude. Passion for learning, and keen and able to continuously improve oneself.
  • Excellent communicator with a strong customer service orientation.
  • Fluency in spoken and written English.
  •  High integrity and strong character. 


KEY RESULT AREAS

  • To actively drive sales, recruit new customers, retain existing customers and increase the ASPC (average sales per customer) and bring in sales.
  • To maintain proper records of all work done and materials used to support effective bookkeeping and accounting.
  • To ensure adherence to all applicable standards and policies including internal operational manuals, hygiene, health & safety, KCCA, and UNBS standards. Standards must be upheld all day, every day.
  • Decorate high-quality products, right-first-time to avoid losses due to repeat work, or refunds to dissatisfied customers.
  • To develop and continuously maintain quality standards in serving and waiting.
  • To maintain the highest standards of Hygiene, Health, and Safety in all aspects of work.
  • To promptly address any customer complaints and put measures in place to avoid repeat incidents that may lead to customer complaints.
  • To proactively share knowledge and train colleagues on wine and spirits techniques.
  • To work proactively with team members to resolve problems that may affect achieving the Company's objectives.
  • To comply with Company policies and immediately report or escalate any incidents of breaches of integrity that may come to your attention.
  • To conduct yourself with the highest levels of integrity in everything that you do, both at work and outside work. 


All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Now ' section


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Kampala
| Full Time |
Confidential
Job Function: Hospitality & Leisure
2w