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Job Summary

Our client in the hospitality industry is currently looking to hire a General Manager to be based in Uganda.

  • Minimum Qualification: Diploma
  • Experience Level: Management level
  • Experience Length: 8 years

Job Description

· RESPONSIBILITIES

·         Manage the operations image and ways to improve on it

·         Promote the brand in the local community through word of mouth, social media and restaurant events

·         Develop a local marketing plan strategy with the group Marketing manager - Recommend ways and means to broaden the reach and market base in the local community via social media and local events / advertising.

·         Online sales

·         Sign all purchase orders based on future needs and requirements – food, cleaning products, operating equipment, gas,

·         Timely purchasing and par stock control

·         Sourcing best ingredients at best price

·         Sourcing new ingredients for new and speciality items

·         All HR management

·         Motivate staff to improve productivity and guest satisfaction

·         Develop and train current and new employees to deliver better service and to be more efficient.

·         Staff appraisals and feedback to improve productivity and performance

·         Maintain staff files and organise and supervise shifts and staff transport when required

·         Manage time records, leave, off day and over time

·         Manage daily KPI’s and submission of HR data to payroll

·         Management of Petty cash and of all expenditure

·         Financial reporting, daily, weekly and monthly

·         Ensure all operational equipment is effectively managed and maintained according to Health and safety schedules and operational schedules

·         Boats and engines are well maintained according to regulations

·         All staff have valid certification to operate equipment plant and machinery

·         Source local technicians for local repairs to equipment, plant and machinery

·         Develop and control annual budgets

·         Monthly financial reporting against the budget

·         Develop event and functions budgets

·         Co-ordinate daily front of house and back of house operations

·         Deliver superior service and maximise customer satisfaction

·         Respond efficiently and accurately to customer requests and complaints

·         Regularly review products offering, menus and specials

·         Provide F&B experiences on the boat excursions

·         Comply with all legal regulations and by laws

·         Health and safety regulations – OSHA & HACCP

·         Implement policy and procedures to maintain and preserve future operations

·         Manage restaurants image and ways to improve it

·         Join and interact with local groups, associations and organisations to establish good will and a presence in the community

·         Report in quarterly board meeting on the financial and operational performance of the units

·         Liaise with local government officials and the local community as required

 

QUALIFICATIONS

·         8 years and above proven work experience as an a la carte restaurant manager, general restaurant manager, hospitality manager or a similar role

·         Strong leadership, motivational skills & people skills.

·         Proven customer relationship and hosting skills.

·         Experience with even management – MICE

·         Extensive F&B knowledge – knowledge of cocktails would be beneficial

·         Acute financial skills

·         A proven track record as a trainer and mentor.

·         Knowledge of HACCP and OSHA regulations

·         Hospitality experience or knowledge

·         Hospitality experience or knowledge of Guest House experience will be beneficial.

·         Proven academic qualification such as degree in Business Administration, hospitality management or culinary schooling.

·         Fluent in spoken and written English

·         Skilled in Microsoft office

·         Familiar with restaurant management software.

·         Knowledge of Inventory management software – Micros would be beneficial.

·         Social media marketing skills

·         International licence for small passenger vehicle & pick-up truck

Please send your CV to jobs@alternatedoors.co.ke

 

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