New
3 weeks ago
Job Summary
The Front Desk Manager will oversee all front desk operations, ensuring efficient guest check-in and check-out processes, handling reservations, and providing concierge services. This role includes training and supervising front office staff to maintain a high standard of professional service delivery. Additionally, the Front Desk Manager will address guest complaints promptly, ensuring a seamless and pleasant guest experience.
- Minimum Qualification : Diploma
- Experience Level : Mid level
- Experience Length : 3 years
Job Description/Requirements
Industry: Hospitality(Hotel)
Location: Kampala
Salary Range: UGX 1,000,000-1,800,000
Job duties
- Oversee front desk operations including guest check in/out, reservations and concierge services
- Train and supervise front office staff to ensure professional service delivery
- Handle guest complaints and ensure a seamless guest experience
Requirements
- Atleast a diploma in Hospitality or a related field Atleast 3 years of experience in a supervisory front office role
- Strong communication, organizational and problem solving skills
How to Apply:
All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section
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