BrighterMonday

Front Office Desk/Receptionist

Job Summary

Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

Reporting Line:  Office Administrator/HR


JOB PURPOSE

• Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers.

• Answer telephone, screen, and direct calls

• Take and relay messages on behalf of the staff

• Welcome persons entering the organization

• Direct persons to correct destination – offices, meeting rooms, Board Rooms

• Deal with queries from the public and customers

• Ensure knowledge of staff movements in and out of the organization

• Monitor visitor access and maintain security awareness

• Provide general administrative and clerical support to all staff members

• Prepare correspondence and documents

• Receive and sort mail and deliveries

• Schedule appointments

• Maintain appointment diary either manually or electronically

• Organize conference and meeting room bookings

• Co-ordinate meetings and organize catering

• Monitor and maintain office equipment

• Control inventory relevant to the reception area

• Ensure tidy, healthy, and clean reception area at all times in addition to public areas – meeting rooms, conference rooms, pubic toilets, compound area, etc.


SKILLS AND ATTRIBUTES

EDUCATION: A Bachelor’s Degree in Business Administration.

EXPERIENCE: Minimum 3-5 years experience as a Front Desk/Personal Assistance/ Receptionist in an organization preferably a Multi-National Corporation.

KNOWLEDGE: Telecoms Industry knowledge, Office administrative and clerical procedures, customer services & MS Office suite

SKILLS: Time-keeping, Personal & Environmental Organization, Verbal and written communication skills, Professional personal presentation, Information management, Organizing and planning, Attention to detail, Initiative, Reliability, Stress tolerance

ADDED ADVANTAGE: Proficiency in French (written and/or spoken) is an added advantage.


Key Benefits:

• Salary: Competitive with 5% annual increment YoY.

• Mobile Phone: Company will provide mobile phone + airtime on a monthly basis

• Insurance: Staff will be entitled to Company Health/Medical cover 


All applications will be received and Reviewed through the Brightermonday Portal by Clicking on the 'Apply Now ' section



Important Safety Tips

1. Do not make any payment without confirming with the BrighterMonday Customer Support Team. 2. If you think this advert is not genuine, please report it via the Report Job link below.

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