Front Desk Officer

Qualifications and Requirements

• Minimum of a Diploma in Secretarial studies, Administration or equivalent.
  

• At least two years of experience in a similar role gained in a fast-paced and dynamic work environment.
  

• Should have excellent verbal and written communication skills.
  
• Proficiency in Microsoft Office applications is desirable.
  
• Ability to pay attention to detail.
  
• Must be people oriented with strong interpersonal skills.
  
• Must have a positive attitude and willingness to learn.
  
• Should possess good time management skills.
  
• Should be able to portray the image of the company
  

• Greet clients and visitors with a friendly, professional attitude, ensuring they feel welcome and valued.
  
• Respond to front desk inquiries and direct visitors or clients to the appropriate departments or individuals efficiently.
  
• Answer phone calls in a professional manner and route them to the correct person or department as needed.
  
• Assist walk-in customers and visitors, guiding them to their designated destinations within the company premises.
  

• Post internal notices and communications on the notice boards, keeping employees updated on important information.
  

• Ensure workplace security by checking visitor badges and maintaining accurate visitor logs.
  

• Keep the reception area neat and organized, presenting a professional environment at all times.
  
• Perform additional duties as assigned, demonstrating flexibility and willingness to assist where needed.
  
• Provide support to any other branch company reception when required, ensuring consistent service across locations.