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6 days ago

Job Summary

The Field Operations Officer will apply professional concepts and the organization's policies and procedures to provide a wide range of operational and administrative support to the organisation

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:4 years

Job Description/Requirements

Job Title: Field Operations Officer 

Organization: Shanghai Green Road International Logistics Company Ltd

Duty Station: Kampala, Uganda 

Reports to: Head of Operations 


About US:

Our company engages in the innovation and development of international shipping. Since 1998, we have been game-changers in international multimodal transportation, purchasing, and other professional logistics services. We are also part of successful co-operations with large and medium-sized enterprises in construction & engineering while facilitating International trade & economic technological cooperation. 


Job Summary:

The Field Officer is responsible for supporting the Operations Team, and General Manager to ensure the successful completion of assignments in the department. The role involves being able to manage deadlines and handle difficult situations, therefore an element of negotiation is required in order to be able to meet timescales. 


Roles, Duties, and Responsibilities

• Promptly pick up documents from clients and ensure that they are endorsed before delivering them to declarants and the Mombasa Operations Team.

• Collect T1s & tax exemptions, UNBS letters, and any other documents to be handed over to the Customs Records Officer from the ICD.

• Deliver documents to URA, UNBS, NDA, MAAIF, and other government agencies.

• Coordinate & supervise the loading of cargo and shunting

• Follow up container interchanges and share the required information as soon as it is received with the Customs Records Officer who will send it to the client and shipping line.

• Organize for verification and ensure vigilance & security during the entire process.

• Confirm that containers are sealed after verification.

• Follow up and process tax exemptions from customs.

• Purchase, deliver and confirm receipt of number plates for clients.

• Send documents to Mombasa Operations Team via courier and request Customs Records Officer to send a notification email.

• Issue signed delivery notes to drivers and ensure to return a copy to the office.

• Load out empties and ensure interchanges are received.

• Liaise with shipping line for clearance.

• Supervise the offloading of cargo during delivery and prepare a report to document the exercise.

• Check the containers’ and units’ status after arrival in the ICD or at the border; for units demand for inspection sheet from drivers while ensuring that re-inspection is done and tallied in case of any inconsistency.

• Report discrepancy in the sheet and the physical unit, as soon as possible to the Operations Manager and ensure that the driver signs, failure (This procedure may be lead to penalty if followed). 

• Seek for more information and guidance on tasks after receiving them from the Operations Manager. 

• The Field Operations Officer shall observe strictly the company rules and regulations, policies, directives, and instructions.

• Any other duties as and when assigned


Qualifications, Skills, and Experience 

• Good organizational, IT, and communication skills.

• Excellent planning skills and ability to coordinate own workload.

• Be aware of Health and Safety standards, along with a high understanding of dignity and

• diversity in the workplace.

• Have a methodical and organized approach to work with the ability to think ahead and prioritize tasks.

• Be able to quickly respond effectively to changing demands and be able to apply good problem-solving skills.

• Friendly and outgoing personality

• Motivated to drive efficient processes and maintain accurate information.

• Able to work as part of a team.

• Flexible

• Reliable

• Accurate keyboard skills.


How to apply.

All applications will be received and Reviewed through Brightermonday Portal by Clicking on the 'Apply Here' section


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