Job Summary

The Investigations Officer performs background Checks of assigned clients, Interviews applicants, and examines, evaluates recommends approval of the client’s loan application. Mubende – based candidates are mostly encouraged to apply.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: No Experience/Less than 1 year

Job Description

Job    title:             Field Investigations Officer

Report    to:           Operations Manager  

Compensation:     Determined    based    on    experience   

Employee Type:  Full Time

job location:        Mubende

 


KeyResponsibilities:

·       Evaluate the creditworthiness of the client by using the client’s records and Company’s guidelines

·       Review client records and compares them against acquired proof/evidence from the field research.

·       Files the field findings timely in the system.


Duties include, but not limited to:

·       Interview applicants and examine, evaluate for recommendation.

·       Trace, locate and evaluate members provided.

·       Answer correspondence, prepare reports, and maintain records and files related to member Information related to securities, liens e.t.c.

·       Attend arbitration and voluntary settlement meetings.


Requirements:

·       Bachelor’s degree,

·       Excellent customer service skills, attentiveness, and information retention;

·       Must be a proficient communicator and listener, as well as have strong organizational skills;

·       Valid Class A Driver’s License;

·       Should have the ability to make sound decisions. This may include making on-the-spot decisions.

 

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