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1 week ago

Job Summary

CALL CENTER REPRESENTATIVE - WORK FROM HOME, FULL-TIME ONLY Calls Experts is a global contact center solution provider with 15+ years of experience in the North American market. Calls Experts is here to help both - those with experience and to teach those, who want to learn and build their careers.

  • Minimum Qualification : Bachelors
  • Experience Level : Entry level
  • Experience Length : 2 years

Job Description/Requirements

You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.


Duties and Responsibilities:

  • Process inbound and outbound call traffic to qualify leads and make live transfers
  • Qualify prospects
  • Resolve client queries
  • Prepare customer spreadsheets and keep online records


Requirements:

  • CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM Windows 10/11
  • Ability to work 8/9-hour shifts 5d/week in EST. Shifts between 9am - 9pm EST.
  • Great command of the English Language
  • Ability to handle objections, utilize persuasive skills - easy with small talks
  • Ability to thrive in fast pace virtual platform
  • Profound work ethics
  • Willingness to learn and grow


Compensation and Benefits:

  • USD $500 basic monthly salary + up to USD $500 bonus/month


How to Apply:

All applications will be received and Reviewed through BrighterMonday Portal by Clicking on the 'Apply Here' section


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