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Direct Sales Representative

KCB Group

Sales

New
5 days ago
  • Minimum Qualification :
  • Experience Level : No Experience
  • Experience Length : No Experience/Less than 1 year

Job Description/Requirements

Requirements

  • A degree or post graduate degree (Business and/or Finance related)
  • Good understanding of banking products, policies and procedures.
  • Sound knowledge of the KCB bank products and processes such as account opening and documentation.
  • Credit knowledge including understanding and interpretation of financial statements.
  • Understanding of behavior and application scoring systems and how to use relevant scoring software.
  • Understanding risk management principles, credit scoring principles and procedures.
  • Understanding of competitors and their products and services
  • Attend relevant courses and e-learning sessions.
  • Good understanding of existing customer profiles.
  • The candidate should possess the following interpersonal competencies:

Organized, proactive, Innovative, reliable, empathetic, persuasive, good team player, decisive, result oriented, energetic, active, with integrity and culturally sensitive.


  • Source and Manage client relationships and accounts to minimize attrition.
  • Sourcing for new personal banking business opportunities in coordination with the sales team and other units.
  • Adherence to KYC and AML policies and procedures.
  • Cross sell bank products including assets, liability and electronic banking products
  • Sales calls and market intelligence gathering
  • Receive and escalate both verbal and written customer complaints.
  • Any other duties that may be allocated from time to time.
  • Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.


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