Job Description Key Responsibilities:Reporting to the Sector Head (Industrials), the position will be responsible for:Main Duties & ResponsibilitiesStrategy implementation• Implement sector strategy in line with the overall Sector Strategy.• Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Profit Before Tax, Assets, Liabilities and Customer Numbers.• Drive sustainable growth through understanding customer/prospects needs and delivering innovative and customized financial solutions to meet identified customer needs.Sales and business growth• Execute client deals in line with developed strategic client plans.• Executes sales growth tactics and targets in collaboration with business partners (e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners).• Ensure strong cross- selling of existing and new products to existing and new clients.Relationship Management• Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.• Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest.Account monitoring• Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank• Exercising discretion regarding account conduct based on a close knowledge and understanding of client activitiesRisk Management• Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements.• Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters.
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