Customer Support for Major Cruise Line

Arise Virtual Solutions

Customer Service & Support

Hospitality & Hotel USh Confidential
3 weeks ago

Job Summary

To all those who start planning the next vacation as soon as you return home, this one’s for you.

  • Minimum Qualification:Bachelor
  • Experience Level:Entry level
  • Experience Length:No Experience/Less than 1 year

Job Description/Requirements

Location:  International, Anywhere; 100% Remote; Freelance

Remote Sales and Customer Support for Major Cruise Line – Work from Home

To all those who start planning the next vacation as soon as you return home, this one’s for you.


A well-known Cruise Line company is ramping up customer support to assist callers with planning and booking trips, in addition to handling questions and other requests.

The Arise® Platform presents the perfect opportunity to connect with this company, among other leading brands, so you can service their customers – from the comfort and safety of your home. Sign up and run your own customer support business or work as an agent for a Service Partner company already on the platform.


This type of flexibility means you take control of your income, your schedule, and get to work wherever it suits you – plus you get to help families plan their vacations!

Did someone say “vacation?”

What’s more, this unique opportunity comes with perks. Once you’ve serviced this client for at least 90 days, you may be eligible for a Family & Friends discount on your own personal cruise travel!

So. Much. Winning.


Benefits of signing up to use the Arise® Platform: 

  • Work from the comfort and convenience of home
  • Schedule work around your life, family and priorities
  • Save money, time, and headaches by avoiding rush hour and commuting costs
  • Earn money on your terms, on your schedule.


A day in the life using the Arise® Platform to provide Cruise Customer Support from home:

  • Inbound calls for assistance with bookings from client’s customers and client’s travel agent partners.
  • Possible outbound calls to client-designated internal support departments, client’s customers and/or client’s travel agent partners for status and clarification purposes.
  • Transferring of inbound calls or outbound calls to other client-designated internal support departments or client account representatives.


What It Takes To Succeed:

You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations. Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on your own terms! Sign-up and run your own customer support business or work as an agent for a Service Partner company already on the platform.  Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.


About Arise:

Arise connects small call-center businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform. Arise provides the clients, you provide the service.  YOU have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your work from home dream. When you own your own business, you’re the boss.

Learn more at AriseWorkFromHome.com

**This is not an offer of employment. It is an opportunity to enter into a business-to-business relationship with Arise®.**


How to apply.

Click on the 'Apply Here' section to be redirected to the application portal.


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