1 month ago

Job Summary

Spearhead the coordination of Office Management, Customer Service, and Administrative functions.

  • Minimum Qualification:Bachelor
  • Experience Level:Mid level
  • Experience Length:3 years

Job Description/Requirements

Africa Cargo Trucks (ACTL) is a Pan-African e-logistics start-up that aggregates end-to-end haulage operations to help cargo owners, truck owners, drivers, and cargo recipients achieve an efficient supply chain framework. Our operations are currently in Uganda, Kenya, Tanzania, and South Sudan.

It is at this exciting juncture that we are looking for an Administrator to join the team, based in Kampala, Uganda.


Purpose

Spearhead the coordination of Office Management, Customer Service, and Administrative functions.


Main Duties and Responsibilities:

Supervisory

  • Coordinate and manage the deliverables of direct reports.
  • Help set targets and assign duties to his/her direct reports.
  • Develop work plans and set targets for administrative staff.
  • Monitor and periodically evaluate and appraise the performance of administrative staff.
  • Identify skills and knowledge gaps and propose remedies to build the capacity of department staff.
  • Provide coaching and mentoring support to staff under direct supervision.


Operational

  • Make payments in honor of received invoices for any services and products purchased.
  • Coordinate the development of an annual leave plan for the team members.
  • Assist in the preparation of the annual work plans and budgets.
  • Coordinate all matters relating to insurance coverage for the company’s assets including staff, in liaison with Finance.
  • Spearhead the development, implementation, review, and revision of all administrative policies, regulations and procedures.
  • Negotiate and manage all service contracts for all office supplies and services, and monitor service providers to ensure that standards of service agreed upon are met.
  • Take minutes in management meetings and disseminate minutes to all relevant parties.
  • Maintain a record of all meetings/ engagements to be attended by the Senior Management and ensure that they are kept abreast of these and that any administrative steps to be taken prior to the engagement are indeed taken.
  • Custodian of office petty cash. This includes disbursement and accountability of petty cash.
  • Coordinate and facilitate the induction of new members of the team.
  • Spearhead and coordinate the organization of all office events, including but not limited to team building activities, internal office presentations and general meetings.
  • Arrange and coordinate all travel arrangements for management and staff. This may include obtaining visas, booking accommodation and processing documentation required.
  • Support and/or implement any sales and marketing endeavors which may include branding and attending client meetings.
  • Receive customers and other guests and ensure that they are properly guided and their needs are promptly addressed.
  • Provide clients and guests with ‘first’ information that may be required.
  • Receive phone calls and give proper guidance to callers.
  • Make clear notes of details of each call received by the company, the purpose of the call, whether the caller’s concern was addressed and clear details of any message left.
  • Maintain a record of all meetings/ engagements to be attended by key staff and ensure that they are kept abreast of these.
  • Communicate emergencies to relevant authorities and agencies such as fire brigade, building service providers,s and ambulance services.


Minimum Qualifications

  • A Bachelor’s Degree.
  • 3-5 years of relevant experience.
  • Excellent command of both spoken and written English.


Skills and Competencies

  • Ability to Plan and Organize.
  • Good Listening and Negotiation skills.
  • Excellent communication and presentation skills.
  • Excellent interpersonal skills with the ability to work with people at all levels.
  • High degree of self-motivation and ability to work independently.
  • Proficiency with MS Office packages Word, Excel, and Outlook.
  • Able to multi-task and prioritize


Key Competencies

  • Able to Plan and Organize
  • Able to Decide and Initiate Action
  • Able to Cope with Pressure and Setbacks
  • Able to Deliver Results and Meet Customer Expectations


How to Apply:

All candidates should send their updated CVs and application letters through Brightermonday Portal by Clicking on the 'Apply Now ' section

DO NOT attach any other documents; it is not a requirement at this point.


Africa Cargo Truck Limited is an Equal Opportunity Employer. We consider all applicants based on merit without regard to race, gender, sex, color, national origin, religion, age, marital status, veteran status, disability or any other characteristic protected by applicable law.

Only shortlisted candidates will be contacted. 






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