Liquid

Access Network Operations Technician

Job Summary

Will be responsible for supporting and maintaining access network and client Infrastructure and services.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

BACKGROUND 

Liquid Intelligent Technologies is a pan-African technology group with capabilities across 14  countries, primarily in Sub-Saharan Africa. Established in 2005, Liquid has firmly established itself as the leading pan-African digital infrastructure provider with an extensive network spanning over 73,000 KM. Liquid Intelligent Technologies is redefining Network, Cloud, and  Cyber Security offerings through strategic partnerships with leading global players,  innovative business applications, intelligent cloud services, and world-class security to the  African continent. Under its new brand identity, Liquid Intelligent Technologies has eight business units, namely: Liquid Networks, Liquid Business, Liquid Sea, Liquid Cloud, Liquid  Cyber Security, Liquid Home, Liquid Innovation, and Liquid Satellite.


Liquid Intelligent  Technologies is now a full one-stop-shop technology group that provides tailor-made digital solutions to businesses in the public and private sectors across the continent. The Group also operates state-of-the-art data centers in Johannesburg, Cape Town, Nairobi, Harare, and Kigali, with a combined potential 19,000 square metres of rack space and 78 MW of power. 


ROLE OVERVIEW 

The incumbent will be responsible for supporting and maintaining access network and client  Infrastructure and services. 


KEY RESPONSIBILITIES 

Access Network Operations & Maintenance 

• Executes fault resolution on the access networks 

• Installs and rolls out access products and services – Fiber, RF/P2P, WiFi, VSATs & services

• Conducts presales survey to determine connectivity solutions bill of quantities

• Tests connectivity technology products & services against benchmarks provided by the Field  Operations /Support Manager 

• Updates and closes service now tickets 

• Implements client end Ad-hoc projects 


Reporting 

• Provides access networks fault resolution & new Installation reports 


QUALIFICATIONS 

The ideal candidate must possess the following: 

• Degree in any relevant field of Computer Science, IT, Telecommunications or Electronic  engineering 

• Proficiency technology certificates


EXPERIENCE 

• At least 2 years working experience in Telecoms /Service provider environment

• Possess strong clean and valid driving license 


KNOWLEDGE AND SKILLS AREAS 

• Good understanding of Ethernet, VLAN, Microwave, LAN, WAN & WLAN Networking  technologies 

• Protocols- POP3, IMAP, SMTP, VLAN, and MPLS are essential 

• Strong understanding of Ethernet, Routing, VLAN, SDH, DWDM, Microwave, LAN and WAN  Networking 

• Strong technical and analytical skills necessary in solving network-related problems

• Very strong Communication Skills and the ability to express complex technical concepts  effectively, both verbally and in writing 

• Ability to conduct research into service issues and products 

• Highly self-motivated and directed 

• Keen attention to detail 

• Ability to effectively prioritize and execute tasks in a high-pressure environment

• Experience working in a team-oriented, collaborative environment 

• Analytical skills 

• Exercises discretion and applies professional judgment, ensuring actions and decisions are  proportionate and in the public interest 

• Sound organizational skills 


All applications should be submitted through Brightermonday Portal by Clicking on the 'Apply Now ' section by 15th October 2021.


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