PURPOSE (State the major objective of the position)
To sell the company’s products and services
To represent the company at all times
To find more clients consistently
To identify prospects and maintaining relationships with clients
Has full responsibility for the transaction – from quotations, Payments to finalizing of installation
DUTIES (List the major responsibilities of the job holder)
Complying with company policies, procedures and standards
Selling company products and services
Establishing customer relations at all levels
Reporting on competitors Activities
Anchoring and maintaining the showroom standards
Complying with the Discount polices – following SM-01 Discount Policy
Prospecting for new clients and sharing of filers and brochures
Taking measurement on site, confirmation and free consultation
Preparing clients files to the service office
Checking Quotations as well as ensuring that the same was made base on the confirmation forms and converting them to sales
Leading the installation team to the site, checking on the Installation team, and installation completions
Following up on All leads such Exhibition, Web site, etc
Negotiating sales transactions to close sales deals in accordance with approved guidelines
Maintaining effective business relationships with customers
Ensuring the achievement of maximum quality of services by prioritizing customer focus at all times
Ensuring that his or her sales targets are achieved
Visiting clients’ sites or offices from time to time to follow up on new projects or business
Reporting on all activities to branch manager and country sales manager
Performing any other duty that may be assigned to by your direct manager or GM
DEPARTMENTAL RELATIONS (Describe level and nature of contacts with other departments in the company).
Work with the Account Officer on all clients’ invoicing and payment related issues
Constantly work with the Service department ensuring that clients are getting the desired services.
Constantly work with Installation teams ensuring that clients are getting the desired services.
Work with the branch secretary
Liaise with managers to understand the scope of service delivery, activity and commitments suitable for clients
EXTERNAL RELATIONS (Describe level and nature of contacts outside the company)
Maintain contact with both existing and prospective clients
Maintain contact with strategic consultants, architects, engineers and constructors pertaining to specific client areas
Maintain contact with Foremen, masons, carpenters and other related artisans
RESPONSIBILITY FOR ASSETS (Describes type of assets directly handled)
Keeps confidential data pertaining to business leads, client discount, company’s data agreements and pricing schedules
Responsible for the safe keeping of company’s asset, computer, client cheques or asset and all critical work data contained
Keeps sensitive business agreements and schedules
EDUCATIONAL QUALIFICATIONS (State minimum entry level qualifications required for the position).
Minimum Diploma Certificate or Related
Professional qualifications in Marketing and Sales
Fluent in English and local language.
Technical sense, minimal technical understanding
TECHNICAL (State key job knowledge / skills required by the position)
Ability to work with little or no supervision while achieving desired results.
Able to deliver business value to customers.
Strong presentation skills
Excellent communication skills, both written and verbal
Excellent client service skills and good interpersonal skills
Excellent negotiation skills
Ability to meet strict deadlines
Ability to coordinate all core activities involved in closing a business deal end-to-end.
PERSONALITY (State key personal attributes required by the position)
Must be highly dependable and trustworthy
Confidentiality – ability to keep confidential information and trade secrets
Must be self-motivated and confident in all aspects
Ability to pay attention to details
Must be highly presentable at all times
Ability to achieve results
Must be very diligent and be ready to take up the challenge
Must be punctual