Record/data clerk/it technician (it technician)

Adventist Development and Relief Agency (ADRA)

Job Summary

Setting up hardware and installing and configure software and drivers

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

About US:

The Adventist Development and Relief Agency (ADRA) is a humanitarian non-governmental organization of the Seventh-day Adventist Church that demonstrates God’s love and compassion. The organization works with people in poverty and distress to create just and positive change through empowering partnerships and responsible action. Currently the organization implements relief and development projects in West Nile, Acholi, Karamoja and South-Western Uganda. ADRA wishes to recruit a highly qualified, experienced and energetic Ugandan national, to occupy the vacant position of Internal Auditor/Controller.

About CEMS:

Comprehensive Emergency Medical Support (CEMS) – Field Emergency and Inpatient Unit + Comprehensive Primary and Secondary Health Clinic. The CEMS Project is contributing to run a static emergency medical unit 24/7 in Kyaka II Refugee Settlement that is serving the refugee community mainly from DRC, as well the host community.

Job Summary: The Record/Data Clerk/IT Technician (IT Technician) maintains a record of patient care by compiling, reviewing, and filing documentation of a patient’s condition, treatment, and health outcome. Also has a strong understanding of desktop operating systems, routinely thinks outside the box to solve problems quickly and understands what impeccable customer service is all about. The IT Technician will be responsible for ensuring each department achieves key metrics, repairing computers and performing technical and system diagnostics as required. The IT Technician must be well-versed in computer systems and network function. Needs to install, maintain and repair computers and networks, able to work diligently and accurately, possessing a great problem-solving ability in order to fix issues and ensure functionality. The main goal is to maintain a high-quality network and computer system alongside with accurate statistics from the operation at the CEMS and the smooth work environment to the health professionals using the system.

Key Duties and Responsibilities:

  • Setting up hardware and installing and configure software and drivers
  • Maintaining and repairing technological equipment (e.g. routers) or peripheral devices
  • Installing well-functioning LAN/WAN and other networks and manage components (servers, IPs etc.)
  • Provide technical assistance and resolution as necessary
  • Set up new computer systems and perform routine maintenance
  • Ensure that Internet security software is updated and running properly
  • Maintain computer equipment and software to ensure secure and efficient operations
  • Repair computer hardware and servers as required
  • Test and implement new software programs for the CEMS
  • Maintains medical records operations by following policies and procedures; reporting needed changes
  • Initiates medical record by searching master patient index; identifying existing patient records, interacting with registration areas and physicians’ offices for information verification, processing or creating the record folder
  • Ensures medical record availability by routing records to admissions and emergency departments, physicians, and other authorized hospital staff
  • Completes medical record by reviewing information, notifying health care providers of record deficiencies; tracking outstanding records
  • Resolves medical record discrepancies by collecting and analyzing information
  • Maintains historical reference by abstracting and coding clinical data, such as diseases, operations, procedures, and therapies, using standard classification systems, filing documents
  • Prepares statistical reports by collecting and summarizing medical care and census information, such as types of diseases treated, surgery performed, and use of hospital beds
  • Provides medical record information by answering questions and requests of patients, hospital staff or any other agency
  • Maintains patient confidence and protects hospital operations by keeping information confidential
  • Collects data for report propose when requested
  • Maintains the stability and reputation of the hospital by complying with legal requirements
  • Keeps equipment operational by following manufacturer’s instructions and established procedures
  • Contributes to team effort by accomplishing related results as needed.

Qualifications, Skills and Experience: 

  • The ideal candidate for the ADRA Uganda Record/Data Clerk/IT Technician (IT Technician) job placement should hold a Degree in Computer Science or related field
  • Strong understanding of Microsoft and Linux
  • Flexibility to work evenings and/or weekends and/or holidays when needed
  • Previous experience in humanitarian work
  • Fluent in English, Swahili and French
  • Ability to communicate and interact well with people from different educational, linguistic, cultural and religious backgrounds
  • Able to read and understand technical manuals
  • Ability to multi-task and prioritize projects effectively

How to Apply

All suitably qualified and interested candidates should submit their applications online at the link below

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