Genius Hub

Receptionist / Administrator

Job Summary

Our client is a leisure and hospitality resort looking for a self-motivated and qualified Receptionist/Administrator with experience.

  • Minimum Qualification: Diploma
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

Genius Hub is a recruitment firm that specializes in talent search and placement of highly skilled individuals we are looking for highly motivated and knowledgeable individual for our client as Receptionist / Administrator.

The main duties and responsibilities will include the following;

Key Responsibilities

·         Greet clients and visitors with a positive, helpful attitude;

·         Assisting clients in finding their way around the hotel;

Helping maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs;

·         Assisting with a variety of administrative tasks including copying, faxing, taking notes and making travel plans;

·         Preparing meeting and training rooms;

·         Answering phones in a professional manner, and routing calls as necessary;

·         Assisting colleagues with administrative tasks;

·         Answering, forwarding, and screening phone calls;

·         Sorting and distributing mail;

·         Provide excellent customer service;

·         Scheduling appointments;

·         Inform guests of hotel rates and services;

·         Make and confirm reservations for guests;

·         Ensure proper room allocation;

·         Register and check guests in;

·         Confirm relevant guest information;

·         Verify guest's payment methods;

·         Issue room keys and direct guests to their rooms;

·         Maintain clear and accurate records of guest room bookings;

·         Compute all guest billings, accurately post charges to guest rooms and house accounts;

·         Receive and transmit messages for guests;

·         Listen and respond to guest queries and requests both in-person and by phone;

·         Liaise with necessary staff including housekeeping and maintenance to address any problems or complaints made by guests;

·         Close guest accounts and check guests out; and

·         Inform housekeeping when rooms have been vacated and are ready for cleaning.

 

Requirements

·         Diploma or bachelor’s degree in any field;

·         Prior experience as a receptionist or in related field;

·         Consistent, professional dress and manner;

·         Competency in Microsoft applications including Word, Excel, and Outlook; and

·         Able to contribute positively as part of a team, helping out with various tasks as required.

;

Application:

Interested Applicants should send their application, CVs and academic documents in one pdf document to geniushub@kskassociates.net not later 18th September 2019 for the attention for the recruitment for the recruitment director.Please Quote Reference GH2019/053.

 

 

Share Job Post

Log In to apply now

Kampala
| Full Time |
USh Confidential
1mo
Kampala
| Full Time |
USh Confidential
1mo