Financial Aid Officer


Uganda Christian University (UCU)

Job Summary

Approximately 10% of UCU students come with official scholarships or sponsorships that are coordinated by the Office of Financial Aid. The job holder will assist the Financial Aid Office in communicating with students, donors, and University offices (especially Accounts, Academics, and Faculties) and maintain records. The person will be responsible for administration of student sponsorships through maintaining data, meeting with students, and facilitating communication.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description

Salary:  CU 6

Department:  Financial Aid Office

Reports to:Deputy Vice Chancellor (DER)

Division: Development & External Relations

Key Competencies and Responsibilities:

  1. Serve as the first point of contact for sponsor organizations.
  2. Recommend students for registration and fees clearance during the semester based on donor interactions.
  3. Maintain accurate records of donor commitments, payments, and student records.
  4. Receive and process inquiries from students, and organizations with interest in obtaining or providing sponsorship.
  5. Tactfully assist students who have no resources.
  6. Implement University-based scholarships including Work Study, Theology, Staff Spouse and Child, and Sports scholarships.
  7. Liaise with major donor organizations involved in sponsorships including providing reports, accountability, and generally improving relationships.
  8. Create and maintain publications about scholarship programmes at UCU including brochures and website.
  9. Serve as Secretariat for the University Scholarships Committee.
  10. Coordinate with relevant offices such as Director of Finance, Academics, and Student Affairs, Honours College for students' benefit.
  11. Report to Regional Campuses on donations received and assure they are credited to regional campus accounts at UCU.
  12. Respond to inquiries from sponsors about the status of their sponsored students.
  13. Write MOUs between UCU and donor organisations to ease operations.
  14. Counsel and advice students on financial aid.
  15. Follow up with donors on their payments.
  16. Seek new scholarship opportunities in partnership with offices responsible for University development.
  17. Do all such other duties incidental to the advancement of Financial Aid in UCU.
  18. Supervise staff in the section.
  19. Any other official duties assigned by the supervisor.

Preferred Skills:

Qualification & Experience:

  1. Masters degree preferably in Business or a Management discipline.
  2. Bachelors Degree, preferably in Business or a Management discipline.
  3. Knowledge and Experience of the ITS System and Financial Aid processes.
  4. Exposure to working under pressure with strict adherence to deadlines.
  5. Knowledge and understanding of funding categories and types.
  6. Knowledge of financial aid policies, rules and regulations.
  7. Must have effective interpersonal, communication and negotiation skills.
  8. Must have budgetary skills and analysis capabilities.
  9. Be client service oriented and have sound conflict management and time management skills.
    1. Must have good computer skills, particularly Microsoft Word and Excel.
    2. Must be a committed and practicing
  1. Should have at least five (5) years working experience performing similar tasks in a reputable organisation.
  2. Have a broad knowledge and understanding of Funding Principles, with proven analytical, interpretative abilities and report writing skills.

Application method:

  1. Send two (2) copies of an application letter together with an updated Curriculum Vitae and three references (Academic, Pastoral & Leadership).
  2. Two (2) copies of certified academic and professional certificates and transcripts.

3.   All online applications must be sent in one PDF attachment.


         The Director, Human Resource & Administration

         Uganda Christian University

         Pilkington Building

         Po Box 4,


Deadline: Friday, 24th May 2019  

Only shortlisted candidates will be contacted.

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