Job Summary

Reporting to the Head of I.C.T the candidate will be required to provide I.T hardware and software client support for computing service requests involving desktop P.C’s handheld devices, laptops, printers, servers, operating systems and messaging systems.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description

We are pleased to announce the following job opportunity in I.C.T Department. In keeping with our recurrent business needs, we are looking for a person who meets the criteria indicated below:  IT End User Support


The Successful Candidate Will Be Responsible For:

  •  On-Call Support for Quest Holdings Ltd

  •  Configuration and Software Asset Management

∙    Disaster recovery of client desktop environment through the use of data restoration tools.

∙    Hardware system administration

∙    Quick Resolution of request fulfillment

∙    Documentation and Policy implementation

∙    Ease of accessibility of documentation

∙    Project Implementation Involvement

∙    Maintain up-to-date and accurate inventory information on the organization's IT Support assets.

∙    System Monitoring and Administration.

∙    Network Support and Administration.

∙    Linux and Windows Server Support and Maintenance.

∙    Database Monitoring and Administration.

∙    Web Development and Design

∙    Data Backup and Management

∙    All Systems Monitoring for Optimum running

∙    Server Room Control and Caretaker

∙    User Training

∙    Administration and Configuration of IT Client Hardware, Software & IP Telephony



The Ideal Candidate Should Possess:

Required Education and Experience

  • Graduate - Degree BSc or Diploma. In Comp Science, Math’s, physics

  • Certified CISCO Engineer

  • WAN/LAN Interconnect experience

  • 1-2 years in networks: managing a network of 50 + users

  • Formal professional training or work experience in networking and communication technologies. Knowledge of a networking environment.

  • Knowledge of Cisco IOS and proficiency in a wide range of networking LAN/WAN

             products and technologies.

  • Good working knowledge of server and back-office products as well as front end operating systems. e.g. Windows NT server, 2000, exchange, proxy server.



Position Type/Expected Hours of Work


This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:30 p.m. Occasional evening and weekend work may be required as job duties demand.


Salary/Benefits:


Competitive package


If you meet the requirements and are self-driven, proactive and up to the challenge, please send your resume and application letter either through the Brightermonday portal or to raguti@questholdings.biz quoting the job title on the subject. 

All applications must be done by Monday 2nd September 2019.


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