Job Summary

Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

RESPONSIBILITIES:

  1. Keep front desk tidy and presentable with all necessary material (pens, forms, paper, etc.)
  2. Greet and welcome guests
  3. Answer questions and address complaints
  4. Answer all incoming calls and redirect them or keep messages
  5. Receive letters, packages, etc. and distribute them
  6. Prepare outgoing mail by drafting correspondence, securing parcels, etc.
  7. Check, sort and forward emails
  8. Monitor office supplies and place orders when necessary
  9. Keep updated records and files
  10. Monitor office expenses and costs
  11. Take up other duties as assigned (travel arrangements, schedules, etc.)

 

REQUIREMENTS:

  • 3 – 5 years' proven experience as front desk representative, agent or relevant position
  • Familiarity with office machines (e.g. fax, printer etc.)
  • Knowledge of office management and basic bookkeeping
  • Proficient in English (oral and written)
  • Excellent knowledge of MS Office (especially Excel and Word)
  • Strong communication and people skills
  • Good organizational and multi-tasking abilities
  • Problem-solving skills
  • Customer service orientation
  • Diploma; additional qualifications will be a plus

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