Bayport Financial Services (Uganda) Ltd is part of the Bayport International Group (BML) headquartered in Johannesburg, South Africa with Financial Services Operations in over Nine Countries in Africa and South America. In line with our Corporate Objective of continuous improvement and achieving efficiencies in our Country Operations, we invite applications from suitably qualified, professional and experienced candidates for the following openings within our Uganda Operations
Job Title: Division Manager
To oversee Sales and Credit activities, planning, direction and management of the Bayport Sales Divisions. Successful candidates will be responsible for formulation and implementation of strategies to meet the performance goals in areas of sales growth, Credit Coding and collection, Customer service and people management in regions and branches under direct control and management.
Key Duties & Responsibilities of the Division Manager
a) Develop, implement and evaluate strategies to achieve, daily, weekly and monthly sales turnover target in every Branch and region under control.
b) Ensure credit performance Efficiencies by leading and championing timely coding, collection efficiencies by initiating and keeping very close ties with vote leaderships throughout the Business Division
c) Identify staffing headcount needs and initiate in coordination with the Head of Country Sales and the Head of Human Resources Department the recruitment of Sales Contractors, Customer Service Officers (Branch Service & Sales Officers) and Branch Managers to ensure optimal staffing in line with available budget and organizational priorities.
d) Coordinates implementation of the Branch, Regional and Divisional marketing strategies for Bayport Products in line with set targets and within Bayport Policies.
e) Monitors the compliance, implementation and effectiveness of established policies, procedures and internal controls in the respective branches, Areas and the entire Division and implement timely incident reporting to determine the level of real or potential operational risks.
f) Develops and maintain a good relationship with various employers and maintain excellent Customer Care standard as per Bayport Uganda Service standards and work values.
g) Conducts periodic on-site branch, regional and divisional supervision and generates reports in line with the regional regular sales and branch operations requirements
h) Prepares daily, weekly and monthly reports to the Head of Country Sales, on the overall Branch, Regional and Divisional business performance and progress on implementation of strategies and action plans.
i) Agent Recruitment: Ensure that each branch recruit and maintain a minimum Team Leaders and required number of Agents per Team recommend to the Head of Country Sales positive and proactive agent retention and promotion program within the Division
j) Develop strong working relationships with clients, District officials, Ministries and other key business stake holders with the aim of reaching and maintaining targets in collections efficiency.
k) Integrity and professional Excellence: Must lead with example and ensure that he/she is sober, mature and encourage a spirit of team work and proactive respect for his or her team. The incumbent will also be charged with ensuring a professional running of all branch and regional operations and cultivate a culture of integrity and professionalism both towards the staff and from the staff.
Qualifications, Skills & Experience:
a) A Bachelor’s degree with honors from a recognized University.
b) A minimum of 5 years’ experience in Financial Services Industry, three years of which MUST have been at a Regional Management and Department supervisory level in Sales and Credit department, preferably in Retail Banking, Microfinance, Insurance or Telecommunication Sales,
c) Must be Computer Literate
d) In depth knowledge of branch and regional management systems and procedures.
e) Excellent oral and written communication
f) Ability to formulate Branch and Regional operational sales and Credit collection strategies
g) Ability to exceed management performance objectives expectations an ensure excellent service in all Branches and Regions within the Division
h) Should have an entrepreneurial and commercial mind frame.
i) Ability to work independently and with minimum supervision while meeting and exceeding deadlines and expectations
j) Willingness to work and travel widely within the Division and in any part of Uganda.
k) Sober, mature, organized and self-controlled; easy to work with and must be a team player.
How to Apply:
Qualifying candidates can send their applications with a signed formal application letter, Detailed Curriculum Vitae and copies of Previous employment documents and Academic documents and relevant supporting documentations to;
The Head of Human Resources,
Bayport Financial Services,
Plot 54, Lugogo bypass,
Kampala, PO Box 1171,
Or email to firstname.lastname@example.org; indicating on the left top corner of the application envelop and if email application on the subject matter, role applied for and name of applicant
Application Deadline date: 25th February 2019, and if not contacted by this date, please consider your application as having been unsuccessful. All previous applicants for any of these roles are advised NOT to apply again.