Debt Collection Officer

Banar Collections Ltd

Job Summary

The Debt Collection Officer is responsible for realizing and meeting debt collection targets and giving support to the management of the debt portfolio.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description

Banar Collections Ltd is the leading debt collection agency and credit consultancy firm in Uganda, offering services mainly to Commercial Banks, Government and Corporate Institutions.


Key Duties and Responsibilities:

  • Handling outsourced debts and meeting collection targets in order to maintain a positive cash flow.
  • Perform skip tracing activities involving looking tor debtors whose whereabouts is unknown.
  • Generate client statements and Demand Letters and manage the escalation process.
  • Allocate payments to respective debt accounts so that debtor information and balances are kept accurate.
  • Support the debt portfolio management, to ensure that the portfolio is accurate and up-to-date.
  • Identify and manage sticky non responsive accounts and/or escalate for case management.
  • Deal with and manage client correspondence to ensure service level expectations are attained and maintained within the acceptable turn-around time.

Qualifications, Skills and Experience: 

  • The applicants should preferably hold Bachelor’s Degrees in Law, Economics, Business Administration, or Commerce or relevant field. Additional qualifications in Banking or Credit are an added advantage.
  • Relevant work experience of working in a debt collection environment is an added advantage but not mandatory. Computer literacy is essential and mandatory
  • integrity, Innovativeness, Excellence, Assertive negotiation skills, Excellent communication skills, interpersonal skills, telephone manners and techniques and ability to assess issues/situations
  • Ability to understand terms and conditions of contracts and outline a resolute collection strategy.


How to Apply

All suitably qualified and interested candidates are encourage to send an application letter together with a detailed CV and copies of academic qualifications via E-mail to hr@banar.co.ug addressed to;

Banar Collections Ltd,

P.O. Box 26113 Kampala,

4th Floor, Kanjokya House,

Plot 90, Kanjokya Street, Kamwokya Kampala. Uganda

Deadline: 22nd February 2019

Share Job Post

Log In to apply now