Kampala Full Time Retail & FMCG
USh Confidential
1 month ago

Job Summary

Answering customers' questions by phone, email or face to face

  • Qualification Level: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description

Tittle:Customer Service Assistant

Duties And Responsibilities

  • Answering customers' questions by phone, email or face to face 
  • Selling products or services 
  • Handling complaints or passing them to a manager Entering customer information onto a computer database
  • Taking payment for goods or services

Minimum Requirements 

  • Over 2 years experience as a sales representative 
  • Diploma or a degree in a relevant field.

Key Skills 

  • Good communication skills 
  • Have an interest in helping people Like working as part of a team 
  • Well-presented, polite and tactful 
  • Can handle complaints in a calm manner 
  • The ability to handle difficult situations


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